Jermon User
@jermhayd
Motivated data and tech student focused on systems, networking, and data with strong problem-solving skills.
United StatesWhat I'm looking for
I am a motivated Data & Tech student with hands-on experience in customer and operational roles, eager to apply classroom knowledge to real-world projects. I bring strong problem-solving, communication, and teamwork skills developed through leadership and collaborative roles.
As a Valet Supervisor I trained and coached 30+ staff, led teams of 7–10 attendants, and managed guest relations to improve operational efficiency and service quality. In recent technical and operational roles I performed equipment inspections, managed inventory with RF scanners, and collaborated across teams to streamline workflows and share product feedback.
I am committed to continuous learning and growth within the technology industry, seeking opportunities where I can contribute to systems, networking, or software development projects while expanding my technical and professional capabilities.
Experience
Work history, roles, and key accomplishments
Valet Supervisor
Omni Hotel
Oct 2019 - Present (6 years 5 months)
Trained and developed 30+ staff and led a team of 7–10 valet attendants to improve operational efficiency and guest satisfaction through scheduling, coaching, and complaint resolution.
Inspector / Forklift Operator
Southwire
Jan 2025 - Jul 2025 (6 months)
Performed daily equipment inspections and maintenance, maintained inventory and load records using RF scanners, and collaborated with a 30+ member team to optimize warehouse workflow and safety compliance.
Tech Sales Representative
Swift Telecom
Feb 2025 - May 2025 (3 months)
Conducted product demos, advised customers on technology solutions, and collaborated with marketing and product teams to relay customer feedback and improve user experience.
Education
Degrees, certifications, and relevant coursework
Tarrant County College
Associate of Arts, Information Technology
Pursuing an Associate of Arts with a focus on Information Technology, emphasizing systems, networking, and software development.
Availability
Location
United StatesAuthorized to work in
Job categories
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