Sarah Gjerde

I am a recent Bachelor of Science in Information Technology Systems graduate from Mississippi State University with a minor in Business Administration, combining technical foundations with a strong customer-service orientation.

In frontline roles I mentored and onboarded new team members as a Trainer/Server at Buffalo Wild Wings, handled POS transactions, inventory checks, and resolved guest issues to consistent positive feedback. I also worked remotely as a Technology Support Agent using LogistiCAD to schedule medical transport and guide end users through troubleshooting.

I hold Google Analytics and ServSafe certifications, volunteer as a coordinator for local community outreach, and am eager to apply my communication, troubleshooting, and training skills in an entry-level IT support or customer-facing technology role.