Open to opportunities

Mike Roldan Malingin

@mikeroldanmalingin

Message

Resourceful virtual assistant and data entry specialist delivering high-accuracy administrative support.

Philippines

Message

What I'm looking for

I seek remote roles where I can apply precise data entry and validation skills, contribute to process improvements, and collaborate with international teams while maintaining high accuracy and timely delivery.

I am a resourceful Virtual Assistant and Data Entry Specialist with over six years of experience providing reliable administrative support, accurate data processing, and excellent client service. I have consistently achieved top-tier accuracy ratings—processing 10,000+ insurance records with 99.9% accuracy—and I excel at organizing complex digital datasets, eliminating duplicates, and improving documentation workflows.

I collaborate effectively with remote and international teams, using tools like Google Workspace and OCR platforms (Abby Vantage, OCR Commander) to streamline validation and meet tight turnarounds. I am known for precision, adaptability, high confidentiality standards, and a proactive approach to problem-solving that improves efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Fleet North Services

Feb 2024 - Nov 2025 (1 year 9 months)

Managed customer data and insurance estimates with high attention to detail and confidentiality, improving task efficiency through organized digital filing and coordination. Supported daily team operations via Google Workspace and maintained quick response times in a remote environment.

Data Entry Google Workspace Customer Support E Filing Remote Collaboration Time Management Communication

Data Entry Specialist

Outsourced Quality Assured Services Inc.

Oct 2024 - May 2025 (7 months)

Reviewed and verified large invoice data sets for accuracy using Abbyy Vantage and OCR Commander, maintaining data consistency and eliminating duplicates to meet tight turnaround times. Collaborated remotely with QA teams to streamline validation workflows.

Data Validation OCR (Abbyy Vantage)OCR Commander Invoice Processing Duplication

Senior Business Process Associate

Manulife Business Processing Services

Sep 2019 - Oct 2024 (5 years 1 month)

Encoded insurance and loan data with top-tier accuracy, assisting underwriters and contributing to documentation process improvements while maintaining data privacy compliance. Achieved high accuracy ratings and supported underwriting workflows.

Data Entry Underwriting Insurance Processing Data Privacy Quality Assurance Documentation Process Improvement

Passenger Service Agent

Philippine Airlines

Welcomed passengers, verified tickets and travel documents, and processed baggage while delivering consistent customer service at check-in counters. Handled high-volume passenger interactions and ensured compliance with airline procedures.

Customer Service Ticketing Baggage Service Communication & Compliance