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Jeremy UserJU
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Jeremy User

@jeremyuser8

Customer support and operations specialist at Cuers Informatique, supporting 80+ clients and resolving technical issues.

France
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At Cuers Informatique, I diagnose hardware and software issues, provide level 1 and 2 support, and help individual and business clients find solutions. I’ve built a base of 80+ clients, most of them recurring, through reliable service and clear communication.

At JPKLES, I designed and deployed a SaaS/ERP platform with sales, accounting, communication, and call-center modules. I designed its database and data workflows, with attention to accuracy and secure customer-data handling, and onboarded and supported the first paying B2B clients.

At Azur Agrégats, I managed invoicing, quotes, and inventory tracking in Sage 50 ERP, automated recurring tasks, and trained team members on internal tools. I also advised customers on car and motorcycle purchases, and I’m fluent in English and Spanish and a native French speaker.

Experience

Work history, roles, and key accomplishments

FR

Sales Advisor — Automotive & Motorcycle Sales

France

Jan 2018 - Dec 2022 (4 years 11 months)

Advised customers and closed B2C sales of cars and motorcycles over more than a year, alongside various customer-facing jobs.

Education

Degrees, certifications, and relevant coursework

Aix-Marseille University logoAU

Aix-Marseille University

Bachelor's Degree in Law (LL.B.), Law

Bachelor's Degree in Law (LL.B.) from Aix-Marseille University, completed in 2018.

Tech stack

Software and tools used professionally

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