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Jeremias Jerome Reyes

@jeremiasjeromereyes

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Business Development Representative with a good meeting-to-dollar conversion.

Philippines

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What I'm looking for

I’m looking for a job that will align with my professional growth, and that will believe in my ability to succeed.

With a strong background in lead generation and sales within the ITAD industry, I specialize in connecting businesses with sustainable and cost-effective solutions for their retired IT assets. My experience has given me a deep understanding of the IT lifecycle, from procurement to disposition, ensuring that organizations maximize value while maintaining security and compliance.

In my role, I focus on building relationships, identifying opportunities, and crafting tailored strategies that help businesses streamline their IT asset management. Whether it’s data center decommissioning, remarketing, or secure data destruction, I take pride in delivering solutions that not only meet business objectives but also contribute to a greener, more responsible approach to IT asset disposal.

Passionate about technology and sustainability, I thrive on helping companies navigate the ever-evolving IT landscape. If you're looking for a trusted partner in IT asset disposition, let’s connect and explore how we can work together.

Experience

Work history, roles, and key accomplishments

Lead Generation Representative

Destroy Drive

Apr 2024 - Oct 2025 (1 year 6 months)

Researched and generated ITAD industry leads, created drip campaigns, and managed CRM data; contributed to sales and closed over $15,000 in service contracts within the first four months.

Lead Generation CRM Monday.Com Email Campaigns Data Entry Sales Closing Prospecting Cold Outreach

Technical Support Engineer

Teleperformance PH

Apr 2022 - Dec 2023 (1 year 8 months)

Diagnosed and resolved software and technical issues, handled onboarding/offboarding and HR software data tasks, and improved client/customer satisfaction by 40%.

Technical Support Troubleshooting HR Software Onboarding Customer Support Ticketing Problem Solving Process Improvement

Data Entry Specialist

Kidsfirst Services

Mar 2021 - Dec 2023 (2 years 9 months)

Performed document quality assurance and data entry into databases and spreadsheets, producing audit reports and improving data clarity and organization through verification processes.

Data Entry Quality Assurance Auditing Spreadsheets Data Verification Attention To Detail Data Management Reporting

Executive Assistant

Direct US Client

Jun 2019 - Mar 2022 (2 years 9 months)

Managed calendar, documents, appointments, and email for a US-based client, improving organization and task adherence over a three-year engagement.

Calendar Management Scheduling Administrative Support Client Communication Time Management

Customer Support Expert

Directly - Samsung

Apr 2019 - Mar 2022 (2 years 11 months)

Provided technical customer support and troubleshooting for Samsung customers, resolving inquiries and maintaining high customer satisfaction from April 2019 to March 2022.

Customer Support Technical Troubleshooting Communication Ticket Resolution Product Support Escalation Management Remote Support

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines - QC

Bachelor's Degree, Information Technology

2019 - 2023

Activities and societies: Customer support, technical assistance, Verified Customer Support Expert

Completed a Bachelor's Degree in Information Technology with coursework and experience supporting technical customer service roles between 2019 and 2023.