Jeremiah Mendoza
@jeremiahmendoza
QA lead and technical diagnostician who ships reliable Python/FastAPI/React products through precise root-cause fixes.
What I'm looking for
I’m a technical diagnostician with 20+ years resolving hardware and connectivity failures in fully remote, high-accountability environments. I bring uncompromising root-cause analysis—turning ambiguity into decisive engineering direction.
As QA Lead & Product Architect on a live full-stack Python/FastAPI/PostgreSQL/React application, I’ve owned requirements, QA testing, defect triage, and engineering direction end-to-end. I’ve led fixes across session management, API routing, data classification, and bot-detection to keep launches moving and quality stable.
Earlier, I handled complex Fiber/DSL and hardware escalations through a remote helpdesk and quality assurance role for 7+ years. I audited troubleshooting workflows, identified procedural gaps that caused repeat escalations, and authored process improvements adopted team-wide to reduce resolution variance.
I also bring hands-on infrastructure experience from imaging/configuring workstations during an Office 365 migration, plus computer repair and hardware specialization for individual and small business clients. I’m at my best where teams need no rework—just clear diagnosis, targeted fixes, and reliable outcomes.
Experience
Work history, roles, and key accomplishments
QA Lead & Product Architect
Confidential Full-Stack Application (Personal Project)
Feb 2026 - Present (5 months)
Sole contributor leading end-to-end QA and engineering direction for a live full-stack application, owning requirements, defect triage, and release readiness. Diagnosed and directed fixes across session management, API routing, data classification, and bot-detection to prevent launch-blocking issues.
Proprietary Quantitative Trading Infrastructure
Independent Research
Jan 2022 - Present (4 years 6 months)
Independently researched and iterated a NinjaTrader 8 trading engine, applying A/B testing to optimize entry signal weighting and reduce loss-per-trade. Integrated AI-assisted tooling into prototyping and logic-verification to accelerate validation cycles.
Internal Helpdesk & Quality Assurance
Telvista
Oct 2018 - Feb 2026 (7 years 4 months)
Provided remote helpdesk and quality assurance support, resolving complex Fiber/DSL and hardware escalations with no documented critical unresolved tickets. Audited and improved internal troubleshooting workflows to reduce resolution variance across the support queue.
Computer Repair & Hardware Specialist
Self Employed
Feb 2017 - Feb 2020 (3 years)
Diagnosed and repaired hardware failures for desktop and laptop systems for individual and small business clients. Sourced, refurbished, and resold PCs and deployed security software to protect against malware and unauthorized access.
IT Consultant (Contract)
Settle Pou
Feb 2019 - Dec 2019 (10 months)
Imaged and configured workstations for a 50+ person legal firm during an Office 365 migration to maintain continuity of access to shared network drives. Validated network connectivity and resolved hardware issues to meet go-live deadlines.
Education
Degrees, certifications, and relevant coursework
My Computer Career
Self-Directed Study, IT Systems Administration
Activities and societies: AI-augmented development; quantitative finance; systems engineering; browser automation; anti-detection research.
Self-directed study for an IT Systems Administrator Program, focused on AI-augmented development, systems engineering, and browser automation. Also included quantitative finance and anti-detection research topics.
Availability
Location
Authorized to work in
Job categories
Skills
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