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Jeremiah Mendoza

@jeremiahmendoza

QA lead and technical diagnostician who ships reliable Python/FastAPI/React products through precise root-cause fixes.

United States
Message

What I'm looking for

I’m looking for a remote, high-accountability team where I can own QA/defect triage and backend debugging, translate root-cause analysis into engineering direction, and help ship stable releases without rework.

I’m a technical diagnostician with 20+ years resolving hardware and connectivity failures in fully remote, high-accountability environments. I bring uncompromising root-cause analysis—turning ambiguity into decisive engineering direction.

As QA Lead & Product Architect on a live full-stack Python/FastAPI/PostgreSQL/React application, I’ve owned requirements, QA testing, defect triage, and engineering direction end-to-end. I’ve led fixes across session management, API routing, data classification, and bot-detection to keep launches moving and quality stable.

Earlier, I handled complex Fiber/DSL and hardware escalations through a remote helpdesk and quality assurance role for 7+ years. I audited troubleshooting workflows, identified procedural gaps that caused repeat escalations, and authored process improvements adopted team-wide to reduce resolution variance.

I also bring hands-on infrastructure experience from imaging/configuring workstations during an Office 365 migration, plus computer repair and hardware specialization for individual and small business clients. I’m at my best where teams need no rework—just clear diagnosis, targeted fixes, and reliable outcomes.

Experience

Work history, roles, and key accomplishments

CP
Current

QA Lead & Product Architect

Confidential Full-Stack Application (Personal Project)

Feb 2026 - Present (5 months)

Sole contributor leading end-to-end QA and engineering direction for a live full-stack application, owning requirements, defect triage, and release readiness. Diagnosed and directed fixes across session management, API routing, data classification, and bot-detection to prevent launch-blocking issues.

IR
Current

Proprietary Quantitative Trading Infrastructure

Independent Research

Jan 2022 - Present (4 years 6 months)

Independently researched and iterated a NinjaTrader 8 trading engine, applying A/B testing to optimize entry signal weighting and reduce loss-per-trade. Integrated AI-assisted tooling into prototyping and logic-verification to accelerate validation cycles.

TE

Internal Helpdesk & Quality Assurance

Telvista

Oct 2018 - Feb 2026 (7 years 4 months)

Provided remote helpdesk and quality assurance support, resolving complex Fiber/DSL and hardware escalations with no documented critical unresolved tickets. Audited and improved internal troubleshooting workflows to reduce resolution variance across the support queue.

SE

Computer Repair & Hardware Specialist

Self Employed

Feb 2017 - Feb 2020 (3 years)

Diagnosed and repaired hardware failures for desktop and laptop systems for individual and small business clients. Sourced, refurbished, and resold PCs and deployed security software to protect against malware and unauthorized access.

SP

IT Consultant (Contract)

Settle Pou

Feb 2019 - Dec 2019 (10 months)

Imaged and configured workstations for a 50+ person legal firm during an Office 365 migration to maintain continuity of access to shared network drives. Validated network connectivity and resolved hardware issues to meet go-live deadlines.

Education

Degrees, certifications, and relevant coursework

MC

My Computer Career

Self-Directed Study, IT Systems Administration

Activities and societies: AI-augmented development; quantitative finance; systems engineering; browser automation; anti-detection research.

Self-directed study for an IT Systems Administrator Program, focused on AI-augmented development, systems engineering, and browser automation. Also included quantitative finance and anti-detection research topics.

Tech stack

Software and tools used professionally

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