Jeorgeth Hernandez
@jeorgethhernandez
Administrative professional specializing in executive support, client relations, and quality assurance.
What I'm looking for
I am an administrative and executive assistant with hands-on experience supporting property managers and client-facing teams. I maintain confidentiality, manage schedules, and ensure smooth daily operations to maximize efficiency.
I have verified contracts and audited loan files to ensure compliance with institutional policies, and I perform quality assurance by monitoring agent performance and evaluating interactions. I prepare reports, identify trends, and recommend improvements that enhance service delivery.
I am proficient with CRM systems (ZOHO, Stemmons, Salesforce) and Microsoft tools (Teams, Outlook, Excel, Word, SharePoint), and I manage data entry, database accuracy, and basic data analysis to support decision-making.
I bring strong communication, problem-solving, and attention-to-detail skills, plus experience creating social media content to support property listings. I am committed to reliable, client-focused administrative support.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
RelayHuman Cloud
Aug 2024 - Present (1 year 2 months)
Maintained confidentiality of sensitive information and scheduled weekly meetings, assisted 3 property managers across 11 US properties, and managed CRM tasks to improve operational efficiency.
Administrative Assistant
Km2 Solutions
Apr 2021 - Aug 2024 (3 years 4 months)
Verified auto loan contracts and audited loan files for compliance, monitored agent performance with bi-weekly calibrations, and produced performance reports to drive quality improvements.
Education
Degrees, certifications, and relevant coursework
Universidad Católica de Honduras
Bachelor of Science, Nutrition
2025 -
Pursuing a Bachelor's degree in Nutrition beginning in 2025.
Alfonso Milson Christian Institute
Diploma, Sciences and Humanities
2015 - 2019
Completed a diploma program focused on sciences and humanities from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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