Jeorge Ermitaño

I am a dedicated chat operator and customer service professional with over six years of experience supporting clients via live chat and technical channels. I have a Bachelor of Science in Information Technology and practical experience resolving customer concerns quickly while maintaining professionalism and empathy.

Throughout roles at iQor Philippines, TaskUs, and Cloudworkers AG, I consistently met performance targets, maintained accurate records of interactions, and delivered superior customer experiences. My technical strengths include troubleshooting, website and software functionality, internet connectivity, and basic security management.

I adapt quickly to new systems and applications, communicate clearly in English and Tagalog, and prioritize efficient, respectful resolution of end-user issues. I bring a reliable work ethic and a focus on continuous learning to every team I join.