Open to opportunities

Ans Dominique Sisante

@ansdominiquesisante

Message

Customer-focused technical support specialist driving efficient issue resolution.

Philippines

Message

What I'm looking for

I seek a customer-focused role where I can resolve issues efficiently, support cross-team collaboration, grow professionally, and contribute to high customer satisfaction.

I am a customer and technical support specialist with hands-on experience in customer service, chat support, and administrative operations across BPO and corporate settings. I consistently meet performance targets while maintaining professionalism and adherence to privacy and security guidelines.

I bring strong management and administrative skills, digital marketing familiarity, and computer proficiency, and I am eager to contribute to a team that values customer satisfaction, process efficiency, and continuous learning.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

TTEC Philippines

Nov 2022 - Present (3 years 1 month)

Handled customer inquiries, resolved issues, processed orders and payments, and documented interactions to meet performance targets while identifying upsell opportunities and maintaining data privacy.

Customer Service Order Processing Payments Data Privacy CRM Upselling Cross Selling Documentation

Chat Associate

TaskUs Philippines

Jun 2022 - Oct 2022 (4 months)

Provided chat-based customer support by answering questions, resolving issues, processing orders and payments, and following privacy and security guidelines to improve customer experience.

Chat Support Customer Service Order Processing Payments Privacy & Compliance Multitasking

Admin - Senior Staff

First Orient International Venture Corp

Jul 2019 - Dec 2021 (2 years 5 months)

Managed administrative tasks including documentation verification, ID generation, email management, and customer data entry to support international and local clients.

Administration Documentation Data Entry Customer Support