JE
Open to opportunities

Jensine Echavarria

@jensineechavarria

Experienced customer service specialist with a proven track record.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth while allowing me to leverage my customer service skills.

As a dedicated customer service specialist, I have honed my skills in optimizing office efficiency and enhancing customer satisfaction. My experience spans various roles in the hospitality and service industries, where I have consistently delivered exceptional support and fostered strong client relationships. Fluent in Spanish and possessing a typing speed of 88 words per minute, I excel in communication and problem-solving, ensuring that guest inquiries are addressed promptly and professionally.

Throughout my career, I have worked with renowned organizations such as Universal Studios and Walt Disney World, where I embraced the opportunity to create memorable experiences for guests. My commitment to maintaining high standards of professionalism and brand representation has been recognized through awards like the Administrative Excellence Award. I thrive in fast-paced environments, utilizing my adaptability and conflict resolution skills to meet operational goals and enhance overall guest experiences.

Experience

Work history, roles, and key accomplishments

US
Current

Food and Beverage QSR Team Member

Universal Studios

Aug 2024 - Present (11 months)

Provided strong communication and problem-solving skills to address guest inquiries. Welcomed guests with a warm and service-oriented approach, maintaining high standards of professionalism and brand representation.

Education

Degrees, certifications, and relevant coursework

Valencia College logoVC

Valencia College

Associates in Business, Business

Currently pursuing an Associate's degree in Business. Developing foundational knowledge in business principles and practices.

Tech stack

Software and tools used professionally

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Jensine Echavarria - Food and Beverage QSR Team Member - Universal Studios | Himalayas