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Jen Ortiz

@jenortiz

Compliance and quality assurance professional at OurLadyoftheAngels Church, maintaining accurate financial records and supporting parish operations.

United States

Message

At OurLadyoftheAngels Church, I maintain financial and administrative records, including weekly collections, designated funds, QuickBooks entries, cash reconciliation, and deposits. I also support confidential administrative matters and coordinate parish operations and special projects.

At AdvocatesforHuman Potential (AHP), I supported implementation and administration of a $13M statewide portfolio across behavioral health initiatives. I conducted quality assurance reviews, maintained audit-ready documentation, and tracked program requirements and deliverables.

At Valley Women’s Center, I managed operational processes and quality assurance supporting regulatory compliance, record accuracy, billing, and program performance. I conducted documentation audits and implemented workflow improvements that increased operational efficiency by 25%.

Experience

Work history, roles, and key accomplishments

Current

Parish Administrative Assistant

Current

Our Lady of the Angels Church

Jan 2026 - Present (9 months)

Maintains accurate financial and administrative records, including weekly collections, designated funds, QuickBooks entries, cash reconciliation, and deposits. Supports leadership with confidential, time-sensitive administrative matters and coordinates parish operations and special projects.

Quickbooks Financial Record Keeping Cash Reconciliation Vendor Research Administrative Support Confidentiality

Adjunct Professor

College of the Canyons

Mar 2023 - Jun 2026 (3 years 3 months)

Managed educational programming within secure, highly regulated correctional environments, adhering to institutional requirements and procedures. Maintained accurate student records, program documentation, instructional materials, schedules, and progress information.

Educational Program Management Student Records Management Compliance Confidentiality Coordination

Engagement Coordinator

Our Community LA

Aug 2021 - May 2023 (1 year 9 months)

Managed a comprehensive bilingual public resource database, maintaining data accuracy, integrity, consistency, and accessibility. Established and maintained documentation standards and coordinated information among community partners, service providers, and internal stakeholders.

Database Management Data Integrity Documentation Standards Stakeholder Coordination Bi lingual

Senior Program Associate

Advocates for Human Potential

Feb 2022 - Jan 2023 (11 months)

Supported implementation and administration of a $13M statewide portfolio, monitoring program requirements across multiple behavioral health initiatives. Conducted quality assurance reviews and maintained accurate, audit-ready documentation supporting grant and program requirements.

Program Management Quality Assurance Documentation Compliance Project Tracking Reporting

Instructor & Re-Entry Coach

Five Keys Schools & Programs

Feb 2018 - Apr 2021 (3 years 2 months)

Coordinated educational and re-entry programming within correctional and community environments subject to institutional and program requirements. Maintained participant records, program documentation, outcomes, and completion requirements.

Educational Programming Re entry Support Records Management Confidentiality Multi Agency Coordination

Senior Employment Specialist

Chrysalis

May 2016 - Feb 2018 (1 year 9 months)

Monitored participant progress, case documentation, program outcomes, and compliance with funding requirements. Maintained accurate records and prepared reports supporting program performance and compliance.

Case Management Documentation Compliance Reporting Employer Coordination

Program Manager

Valley Women's Center

Feb 2011 - Apr 2016 (5 years 2 months)

Managed operational processes, documentation, and quality assurance supporting regulatory compliance, record accuracy, billing, and program performance. Conducted documentation audits and quality reviews to identify gaps and strengthen compliance.

Program Management Quality Assurance Documentation Compliance Process Improvement Billing

Account Executive

WorldLink Media Ventures

Jul 2005 - Nov 2010 (5 years 4 months)

Managed multimillion-dollar client portfolios with annual budgets exceeding $20M. Coordinated contracts, vendor relationships, budgets, project deliverables, and client requirements.

Client Portfolio Management Budget Management Contract Coordination Vendor Management Forecasting Reporting