Looking for a job

Tierra Thompson

@tierrathompson

Message

Dynamic professional with a strong background in quality assurance, training, and administrative leadership.

United States

Message

What I'm looking for

I am looking for a leadership, quality, or administrative role where I can drive process improvements, ensure regulatory compliance, and develop staff in a collaborative, growth-oriented environment.

I am a results-driven quality and administrative professional with 7+ years of experience in quality assurance, compliance (cGMP/SOP), and staff development. I have led internal and external audits, managed interim quality leadership, and designed training programs that reduced deficiencies and improved operational performance.

I excel at streamlining administrative processes, executing corrective and preventative actions, and coaching teams to higher performance. I seek a leadership, quality, or administrative role where I can apply process improvement skills and talent development expertise to drive measurable results.

Experience

Work history, roles, and key accomplishments

Assistant Teacher

Life.Church

Jan 2023 - Jan 2025 (2 years)

Supported training and mentoring of new staff in curriculum delivery and classroom management, improving instructional consistency and staff readiness.

Staff Training Classroom Management Onboarding Mentoring Performance Coaching MS Office

Executive Assistant

Little Light Christian School

Jan 2022 - Jan 2023 (1 year)

Developed and executed project plans to streamline enrollment and compliance documentation, coordinating daily operations and supporting the Principal to improve office efficiency.

Project Planning Compliance Scheduling MS Office Reporting

Quality Assurance Technician

Octapharma Plasma

Dec 2019 - Dec 2021 (2 years)

Ensured compliance with SOP, cGMP, and federal regulations while supporting audits. Analyzed KPIs, identified gaps, and collaborated on corrective actions. Trained staff to improve quality and reduce errors. Successfully led the Quality Department for six months during a leadership transition, maintaining continuous operations and full federal compliance.

Auditing KPI Analysis CAPA Staff Training Quality Management Systems Documentation

Quality Associate

Grifols Plasma

Jan 2018 - Jan 2020 (2 years)

Performed daily quality checks and documentation review to uphold cGMP and federal standards; promoted to Level 2 and certified trainer, recognized multiple times for operational excellence.

Documentation Review Staff Training Compliance SOPs Performance Monitoring

Shift Supervisor

Starbucks

Jan 2014 - Jan 2018 (4 years)

Assisted store management with hiring, onboarding, scheduling, inventory, and performance reviews for a 15+ person team, achieving repeated recognition for leadership and performance.