JSJenn S
@jenns
Customer-focused service representative skilled in problem solving.
United StatesWhat I'm looking for
I am a dedicated customer service representative with experience in retail merchandising, storage management, and glass installation support. I build rapport with new and returning customers, assess needs, provide solutions, and handle scheduling, quoting, and billing while keeping tasks organized and priorities clear.
I have managed leasing and lien processes, overseen cash management and auctions, supported merchandising and inventory across multiple locations, and gained hands-on exposure to installation parts and basic 3D printing/prototyping. I bring adaptability, attention to detail, and a commitment to keeping workspaces presentable and operations running smoothly.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Moffat Glass
Jun 2020 - Present (5 years 8 months)
Provide in-person and phone customer service, schedule installations, prepare quotes and billing, and manage orders while maintaining organized records and parts understanding for glass installations.
Manager
S.A.M. Storage Sense
Jan 2019 - Jan 2020 (1 year)
Managed leasing operations including explaining contracts, processing liens, preparing paperwork for auctions, cash management, and maintaining facility cleanliness and unit turnover.
Customer Service Retail Merchandiser
Advantage Solutions
Jan 2017 - Jan 2019 (2 years)
Executed retail merchandising, maintained product presentation and pricing, managed inventory and dispatching across multiple locations, and adapted to self-managed schedules.
Education
Degrees, certifications, and relevant coursework
SUSouthern New Hampshire University
Bachelor of Arts, Psychology
2018 - 2020
Completed coursework in psychology while enrolled in the Bachelor of Arts program; studies undertaken from 2018 to 2020.
White County High School
High School Diploma, General Education
2009 - 2013
High school diploma awarded after attending White County High School from 2009 to 2013.
Availability
Location
United StatesAuthorized to work in
Job categories
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