Jennifer Krocak

As a dedicated and results-driven professional with over two decades of experience in customer service and account management, I excel in leading teams and fostering strong client relationships. My current role as a Customer Experience Supervisor has honed my skills in supervising teams, ensuring high levels of customer satisfaction, and streamlining operational processes.

Previously, as an Account Manager and Customer Service Representative, I developed a robust background in sales support, operational coordination, and problem resolution. My ability to manage multiple tasks, coupled with a strong emphasis on organization and time management, has consistently led to improved efficiency and customer satisfaction.

I hold credits towards a business degree from the University of Wisconsin-Milwaukee and am proficient in Microsoft Office Suite. My commitment to professional growth and community involvement, including volunteering for school fundraising and participating in charity events, underscores my dedication to both personal and professional development.