Open to opportunities

Jennipher Lombe

@jennipherlombe

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Creative and self-motivated professional with 8 years of experience.

Zambia

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What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and creativity while contributing to a positive team environment.

I am a highly creative and self-motivated professional with over 8 years of experience in various roles, including sales, data entry, and personal assistance. My journey has equipped me with the skills to excel in customer relationship management, ensuring positive interactions and fostering long-term connections. I thrive in environments where I can contribute positively to corporate objectives while working independently or collaboratively.

Throughout my career, I have demonstrated my ability to manage multiple tasks efficiently, from scheduling meetings and managing calendars to handling customer inquiries and providing administrative support. My attention to detail and commitment to excellence have been key to my success in roles such as a data entry clerk and personal assistant. I am fluent in English, Swahili, and a local language, which enhances my communication skills and ability to connect with diverse clients.

As I continue to grow professionally, I am eager to leverage my skills in a dynamic organization that values creativity, initiative, and a commitment to customer satisfaction. I am dedicated to learning new things and adapting to new challenges, ensuring that I remain a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant

Current

DPSLM Secure Investments

Nov 2018 - Present (6 years 7 months)

Provided comprehensive personal assistant support, demonstrating discretion and trustworthiness in handling confidential information. Managed databases, filing systems, and prepared reports, presentations, and correspondence. Handled administrative tasks including scheduling meetings, making travel arrangements, and managing documentation.

Personal Assistant Administrative Support Communication Discrétion Database Management Scheduling Document Management

Data Entry Clerk

Ison

Jul 2018 - Sep 2018 (2 months)

Executed data entry tasks with precision, demonstrating strong attention to detail and the ability to multitask effectively. Utilized computer software for data storage and retrieval, maintaining organized filing systems and resolving data discrepancies. Ensured data integrity and security by adhering to established protocols.

Data Entry Multitasking Software Data Management Data Security Communication

Call Center Operator

Shreeji Investment

Dec 2017 - May 2018 (5 months)

Managed outbound calls, following communication scripts to handle customer engagement and identify needs. Answered questions, solved problems, and provided comprehensive product and service information to customers. Achieved high satisfaction ratings through proactive one-call resolutions and educated customers on company systems.

Call Center Operations Customer Service Communication Problem Solving Product Knowledge Payment Processing Customer Satisfaction

Data Entry Clerk

Airtel

Mar 2016 - May 2016 (2 months)

Performed data entry tasks with excellent attention to detail and high accuracy, using computer software to store and retrieve data. Sorted documents, maintained organized filing processes, and resolved discrepancies in data entry activities. Developed and maintained databases while complying with security protocols.

Data Entry High Accuracy Multitasking Software Data Management

Butchery Sales Supervisor

Crest Chicken Galunia Farms Ltd

May 2015 - Dec 2015 (7 months)

Supervised sales personnel and managed bookkeeping for the butchery. Ensured the butchery was clean and food was stored hygienically, paying close attention to detail. Developed and maintained courteous working relationships while managing time efficiently to meet deadlines.

Bookkeeping Sales Management Attention To Detail Interpersonal Skills Time Management Teamwork

Sales Personnel

Green World

Aug 2014 - Present (10 years 10 months)

Listened to customer requirements and presented products appropriately to make sales. Gathered market and customer information, negotiating on price, costs, delivery, and specifications with buyers. Aimed to meet sales targets and advised on product developments.

Sales Customer Service Market Research Negotiation Presentation

Education

Degrees, certifications, and relevant coursework

Cambridge Examinations

GCE, General Certificate of Education

Obtained GCE certification under Cambridge examinations. This achievement demonstrates a foundational level of academic proficiency.

Unknown

Certificate, Computer Applications

Completed computer courses, obtaining certificates in MS Windows, Excel, and Word. This training provided essential skills in widely used office productivity software.

Unknown

Certificate, Graphic Designing

Obtained a certificate in graphic designing. This certification equipped me with skills in visual communication and design principles.

Unknown

Certificate, First Aid

Acquired a certificate in First Aid. This training provided crucial knowledge and practical skills for emergency response and basic medical assistance.