Lushomo Katungu
@lushomokatungu
Hardworking customer service assistant with strong communication skills.
What I'm looking for
I am a hardworking, highly motivated, and self-driven individual with a passion for customer service. My experience as a Customer Service Assistant at Pearl Maid Center has equipped me with the skills to communicate clearly and professionally with clients, ensuring their needs are met and fostering strong relationships. I take pride in my ability to adapt to new environments and work effectively within a team.
In my role, I have developed strong communication skills by interacting with diverse clients, assisting them with inquiries, and managing bookings for various services. My attention to detail and commitment to customer satisfaction have helped maintain and increase customer loyalty. Additionally, my volunteer experience as an Administrative Assistant has further honed my organizational and record-keeping abilities, allowing me to contribute effectively to community activities.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Pearl Maid Center
Jan 2023 - Jan 2025 (2 years)
As a Customer Service Assistant, I welcomed customers warmly and developed strong communication skills through interactions with clients. I assisted clients with inquiries about domestic services, managed bookings, provided administrative support, and resolved customer concerns to ensure satisfaction and loyalty.
Administrative Assistant
St. Maximillian Kolbe Small Christian Community
Jan 2024 - Jan 2024 (0 months)
In my role as a Volunteer Administrative Assistant, I communicated essential information to community members, took meeting minutes, organized schedules for activities, and maintained important documents to support community operations.
Education
Degrees, certifications, and relevant coursework
Nambala Secondary School
Grade 12 School Certificate, General Education
2016 - 2018
Grade: Division One
Obtained a Division One, Grade 12 School Certificate.
Twinpalm Secondary School
Junior Secondary School Certificate, General Education
2013 - 2014
Obtained a Junior Secondary School Certificate.
Arakan Girls Secondary School
2015 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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