At QIMA Testing (HK) Limited, I lead two cross-regional teams covering Hong Kong, Germany, India and the Philippines. I manage key client accounts and run documentation and compliance work for retailers selling into European and US markets.
I led the introduction of versioned AI post-editing workflows for 14 European language pairs and set the go-live quality standard, cutting translation costs by 70%. I also built internal AI tools to speed up review and quality checks.
Before becoming Technical Documentation Manager, I created and reviewed consumer-goods instruction manuals against product standards and EU requirements. I also introduced label creation and instruction manual review services according to IEC 82079-1.
Earlier, at TÜV SÜD Hong Kong Limited, I reviewed packaging artwork and rating labels and created instruction manuals for EU retailers. At Intertek Testing Services HK Limited, I supported hardlines clients with testing progress, quotations and testing plans.
