Jennifer OMalley
@jenniferomalley1
Global payment operations manager specializing in real-time processing and integrations.
United StatesWhat I'm looking for
I am a Global Payment Operations Manager with 10+ years of experience optimizing real-time and batch payment processing across international markets.
I lead merchant and partner onboarding, API integrations, and end-to-end settlement processes while ensuring PCI and regulatory compliance.
I have driven reconciliation efforts, implemented automation and process improvements that reduced manual effort, and improved transaction accuracy and customer satisfaction.
I collaborate cross-functionally, provide subject-matter expertise on card brand fees and internal controls, and leverage tools like SSMS, Power BI, Dynamics 365, Jira, and Confluence to deliver scalable payment solutions.
Experience
Work history, roles, and key accomplishments
Global Payment Operations Manager
Asurion
Jun 2015 - Nov 2024 (9 years 5 months)
Oversaw global real-time and batch payment processing, reconciliation, and settlement workflows, instituting automation that reduced manual effort and improved transaction accuracy and reporting timeliness. Led merchant onboarding and API integrations for card and subscription billing while ensuring PCI compliance and driving cross-functional issue resolution.
Sr. Payment Operations Analyst
Asurion
May 2013 - Jun 2015 (2 years 1 month)
Monitored daily payment activity and executed trend analyses to resolve issues, minimize disruption, and inform risk mitigation and process improvements. Collaborated with internal teams to support compliance audits and promote operational consistency.
Education
Degrees, certifications, and relevant coursework
Jennifer hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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