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@jenniferomalley1
Global payment operations manager specializing in real-time processing and integrations.
I am a Global Payment Operations Manager with 10+ years of experience optimizing real-time and batch payment processing across international markets.
I lead merchant and partner onboarding, API integrations, and end-to-end settlement processes while ensuring PCI and regulatory compliance.
I have driven reconciliation efforts, implemented automation and process improvements that reduced manual effort, and improved transaction accuracy and customer satisfaction.
I collaborate cross-functionally, provide subject-matter expertise on card brand fees and internal controls, and leverage tools like SSMS, Power BI, Dynamics 365, Jira, and Confluence to deliver scalable payment solutions.
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Work history, roles, and key accomplishments
Asurion
Jun 2015 - Nov 2024 (9 years 5 months)
Oversaw global real-time and batch payment processing, reconciliation, and settlement workflows, instituting automation that reduced manual effort and improved transaction accuracy and reporting timeliness. Led merchant onboarding and API integrations for card and subscription billing while ensuring PCI compliance and driving cross-functional issue resolution.
Asurion
May 2013 - Jun 2015 (2 years 1 month)
Monitored daily payment activity and executed trend analyses to resolve issues, minimize disruption, and inform risk mitigation and process improvements. Collaborated with internal teams to support compliance audits and promote operational consistency.
Degrees, certifications, and relevant coursework
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