Jen UserJU
Open to opportunities

Jen User

@jenuser4

Detail-oriented Disbursement Associate with expertise in financial transactions.

United States
Message

What I'm looking for

I am looking for a role that values accuracy and teamwork, offering opportunities for growth and professional development.

I am a detail-oriented Disbursement Associate with a strong background in title insurance and settlement services. My experience includes managing high-volume financial transactions while ensuring accuracy in fund disbursements. I thrive in collaborative environments, working closely with cross-functional teams to meet tight deadlines and enhance operational efficiency.

Throughout my career, I have proven my ability to resolve discrepancies, train new team members, and improve workflow productivity. My role at DOMATitle Insurance Inc. involved setting up and reviewing funds for accuracy prior to disbursement, collaborating with various teams to ensure timely funding, and effectively communicating with independent escrow companies to resolve disbursement delays.

In addition to my technical skills, I possess strong communication and leadership abilities, which have allowed me to train new employees and streamline processes. I am committed to maintaining high standards of accuracy and efficiency in all financial operations.

Experience

Work history, roles, and key accomplishments

DI

Disbursement Associate

DOMATitle Insurance Inc.

Aug 2021 - Present (3 years 11 months)

Managed the accurate setup and review of all funds prior to disbursement, ensuring precision in dollar amounts, payee information, and wire details. Collaborated with cross-functional teams to facilitate timely and accurate fund disbursements, while also training new employees on file setup and wire receipt processes.

A3

Funding Specialist

Avenue 365

Apr 2021 - Present (4 years 3 months)

Accurately set up and reviewed files to efficiently release wires, resolving discrepancies to balance receipts and disbursements. Communicated professionally with borrowers to address issues and verified wiring instructions to prevent returns, assisting the funding team in meeting deadlines.

WC

Funding Specialist

Westcor Land Title Insurance Company

Sep 2020 - Present (4 years 10 months)

Managed the printing and dispatch of time-sensitive checks and organized mail for efficient processing of returned funds. Communicated daily with various stakeholders to resolve issues, provided quality control for wire transfers, and ensured closing disclosures correlated with outgoing wires. Fixed any issues related to checks.

Education

Degrees, certifications, and relevant coursework

Pennsylvania State University, Abington logoPA

Pennsylvania State University, Abington

Bachelor's, Unknown

Studied at Pennsylvania State University, Abington campus. Gained foundational knowledge and skills relevant to future professional endeavors.

Tech stack

Software and tools used professionally

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Jen User - Disbursement Associate - DOMATitle Insurance Inc. | Himalayas