Jaydrian Cosme
@jaydriancosme
Payments and billing specialist with strong reconciliation and payment-operations expertise.
United StatesWhat I'm looking for
I am a payments and billing professional with over four years of experience across insurance, hospitality, and customer-service industries, focused on accurate payment application, AR/AP, and process improvement.
I have a proven track record processing high volumes of transactions, reconciling payments with 99%+ accuracy, and developing Excel trackers and dashboards that reduced processing time and errors (including a 15% reduction in processing time and a 20% reduction in cash/inventory discrepancies).
I am pursuing a BBA with coursework in accounting and finance and seek to bring strong analytical skills, advanced Excel, basic SQL familiarity, and cross-functional collaboration to a payments, AR/AP, or billing specialist role.
Experience
Work history, roles, and key accomplishments
Claims Data Specialist
Genworth Financial
May 2024 - Present (1 year 5 months)
Process long-term-care insurance payments and reimbursements, verify coverage and coordinate disbursements while reducing average processing time by 15% through Excel tracker improvements. Generate payment and claim-aging reports to identify trends and resolve discrepancies.
Shift Supervisor
Pollo Campero
Jun 2023 - Apr 2024 (10 months)
Supervised cash handling, deposit preparation and payment reconciliation for a high-volume QSR, implemented a shift hand-over checklist that reduced cash and inventory discrepancies by 20%. Produced weekly financial reports and identified cost-saving opportunities.
STBarista / Cashier
Starbucks
Nov 2021 - Sep 2022 (10 months)
Processed 50+ customer transactions per shift, reconciled register tills and daily sales reports to ensure deposits matched sales records and maintained accurate inventory and payment records.
Team Coordinator
Spectrum Call Center
Jan 2019 - Nov 2019 (10 months)
Coordinated project budgets, schedules and billing for multiple call-center campaigns, ensured timely invoicing and compliance with SLAs, and analyzed call metrics to improve customer satisfaction and reduce average call time.
Education
Degrees, certifications, and relevant coursework
VCValencia College
Bachelor of Business Administration, Business Administration
Pursuing a Bachelor of Business Administration with coursework in accounting, finance, data analysis, and advanced Excel; expected graduation in 2026.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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