Open to opportunities

Jennifer Natalia De Los Santos

@jennifernataliadelos

Message

I coordinate client operations, recruitment, and projects through organized, people-focused systems.

United States

Message

What I'm looking for

I'm looking for a client-facing operations, project coordination, or recruitment role where I can keep workflows organized, communicate clearly with stakeholders, and support teams through accurate documentation and follow-through.

At Mary Nguyen Photography, I manage client communication, quotes, contracts, invoices, scheduling, and follow-up through Pixieset, keeping day-to-day operations smooth and organized.

Previously, I managed multiple client accounts at Jewelry Store Marketers, coordinating requests, approvals, timelines, website updates, campaigns, proposals, and reports across clients and internal teams. I translate technical updates into clear, non-technical communication and maintain accurate project documentation.

My experience also includes recruitment coordination at Artists For Humanity, where I supported hiring logistics, entered data for 345+ new employees in Salesforce and ADP, and managed I-9 and E-Verify compliance. I bring strong documentation, scheduling, cross-functional coordination, and client support skills to operational work.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Mary Nguyen Photography

Sep 2025 - Present (11 months)

Manage client communication, quotes, contracts, invoices, scheduling, and follow-up through Pixieset. Maintain calendars, deadlines, and client records, and track business expenses in Google Sheets.

Client Communication Scheduling Pixieset Google Sheets Data Entry Process documentation

Project Manager

Jewelry Store Marketers

Sep 2024 - Dec 2025 (1 year 3 months)

Managed multiple client accounts by coordinating requests, approvals, timelines, and follow-ups. Documented client requests and prepared client-facing updates and proposals.

Client Communication Project Management Cross functional Coordination Notion Nifty

Recruitment Coordinator

Artists For Humanity

Feb 2022 - Jan 2024 (1 year 11 months)

Presented over 35 job opportunities at more than 25 events and schools across Boston. Coordinated interview logistics, candidate communication, and hiring follow-up, and input sensitive data into Salesforce and ADP.

Salesforce ADP Data Entry Client Communication Cross functional Coordination

Operations Intern

Panorama Education

Jul 2019 - Dec 2019 (5 months)

Increased employee satisfaction by 45% by acting on survey feedback and coordinating engagement initiatives. Coordinated onboarding support for 75+ new hires and partnered with teams to support a positive workplace.

Data Entry Cross functional Coordination Process documentation

Project Manager, Prism Project

Bentley Service Learning

Sep 2018 - Dec 2019 (1 year 3 months)

Led weekly workshops on financial literacy, journaling, emotional regulation, and creative projects for young women. Supervised a team of 12 and planned community activities.

Cross functional Coordination Scheduling Client Communication