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Jennifer Hendrix

@jenniferhendrix

Division manager driving collections, billing accuracy, and operational leadership.

United States
Message

What I'm looking for

I’m looking for a role where I can lead teams and run full-cycle billing, collections, and payroll with precision—partnering with operations to improve performance, accuracy, and customer experience.

I’m a division manager who thrives on results—especially where accurate billing, disciplined collections, and clear credit-and-risk decision-making make a difference. I’ve managed full cycle account receivable and accounts payable, turning day-to-day processes into reliable performance.

At Topbuild Corp / Dale Insulation of Knoxville, I handle the core financial and administrative engine of operations, including accurate billing and invoicing, AIA billing, payment processing, and payroll—proficient with certified payroll. I also lead purchasing workflows such as quoting and scheduling, and I coordinate dispatching to keep work moving efficiently.

Beyond finance, I support people and process: I manage human resources and benefits, oversee employee management and leadership, and bring a customer-service mindset to every interaction. I’m proficient in Oracle, Workday, Procore, Elations, and High Radius, and I’m skilled in collections, credit, and risk management.

My background strengthens my credibility and adaptability. Earlier, I supported facility services as a cleaning technician/assistant supervisor, worked in production as an assembly line production technician, and gained hands-on office operations experience as an office assistant and shipping/receiving support.

Experience

Work history, roles, and key accomplishments

Topbuild Corp logoTC
Current

Office & Division Manager

Jul 2005 - Present (20 years 11 months)

Managed full-cycle accounts receivable and accounts payable, driving results in collections while handling credit and risk management and accurate billing. Oversaw AIA billing, certified payroll, purchasing, quoting, scheduling/dispatching, and HR/payments tasks using Oracle, Workday, Procore, and HighRadius.

FG

Cleaning Technician & Supervisor

Facility Services Group

Jun 2004 - Jan 2005 (7 months)

Provided general cleaning services as a cleaning technician and supported operations as an assistant supervisor. Managed inventory and purchasing of supplies to keep cleaning teams stocked.

MB

Production Technician

Morton Bendix

Jan 1993 - Jan 1997 (4 years)

Produced goods on an assembly line, handling assembly, packaging for shipment, and inspection duties. Entered packaging information via data entry processes.

DI

Office Assistant

Double J Screen Printing, Inc.

Jan 1992 - Jan 1993 (1 year)

Supported office operations including shipping and receiving, payroll, and daily administrative tasks. Handled typing, filing, and answering phones while supporting order processing.

Education

Degrees, certifications, and relevant coursework

WS

William Blount High School

High School Diploma, General Studies

1989 - 1993

Completed high school education at William Blount High School and earned a diploma from 1989 to 1993.

Ashworth College logoAC

Ashworth College

Undergraduate coursework, Business Management

Activities and societies: Notary public / notary signing agent (as noted alongside education).

Completed undergraduate education in business management at Ashworth College.

Tech stack

Software and tools used professionally

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