Jennifer Rosato
@jenniferrosato
Experienced operations and financial coordinator with strengths in accounts, property management, and customer relations.
What I'm looking for
I am an operations-focused financial coordinator and property manager with broad experience across insurance claims, orthodontic financial operations, HOA management, and office leadership. I consistently drive improvements in collections, reporting, and daily financial processes.
In my current role as an Insurance Claims Specialist I lead my department in supplemental increases and claim performance by using negotiation skills and proactive carrier follow-up. At Meyer & Dana Orthodontics I managed autopays, reconciliations between Gaidge and Cloud9, month-end and daily close tasks, and collections on accounts receivable.
Previously I served as HOA Property Manager overseeing a community of over 1,100 billable owners, managing budgets, construction projects, payroll, and accounts for multiple companies. I implemented delinquent-account processes and customer retention strategies while handling bookkeeping and payroll duties.
I hold an AAS in Business Management and certifications including an active real estate license and CPR. I bring strong technical proficiency in Excel, Cloud9, QuickBooks and ERP systems, paired with excellent communication and organizational skills to streamline operations and improve financial outcomes.
Experience
Work history, roles, and key accomplishments
Insurance Claims Specialist
WeatherGuard Roofing
Sep 2024 - Present (1 year 5 months)
Manage insurer communications and negotiate supplemental claims, leading the department in quarterly and yearly supplemental increases and highest claim and per-file average growth.
Financial Coordinator
Meyer & Dana Orthodontics
Mar 2021 - Oct 2025 (4 years 7 months)
Managed patient financial operations including autopay processing, A/R collections, daily and monthly closes, reconciliations between Cloud9 and Gaidge, and prepared financial reports for leadership.
HOA Property Manager
HRA Realty
Aug 2016 - Jun 2021 (4 years 10 months)
Managed HOA operations for 1,100+ owners, created and executed board-approved budgets, oversaw construction projects, and handled accounting, payroll, and delinquent account recovery programs.
Office Manager
Interactivity Digital
Dec 2011 - Aug 2015 (3 years 8 months)
Oversaw office operations including accounts payable/receivable and payroll, improving administrative and financial workflows for the company.
Director of Operations
Offense Defense Sports
Jan 2007 - Jul 2009 (2 years 6 months)
Directed operations and program delivery for sports organization, overseeing staff, scheduling, and operational processes to support program growth and quality.
Assistant General Manager
Flying J
Aug 2001 - Jan 2007 (5 years 5 months)
Supported restaurant operations as assistant general manager, managing staff, shifts, customer service, and daily financial tasks to maintain operational performance.
Education
Degrees, certifications, and relevant coursework
New River Community College
Associate of Applied Science, Business Management
Completed an AAS in Business Management focusing on core business and administrative skills.
High school diploma or GED
High School Diploma or GED, General Education
Completed a high school diploma or obtained a GED credential.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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