Jen Rigler
@jenrigler
Senior finance and operations leader driving O2C and cash improvements.
What I'm looking for
I am a Senior Finance & Operation Manager with over 20 years of experience leading Order-to-Cash, collections, credit risk, and revenue operations across multi-location teams. I specialize in driving process improvements, implementing data-driven strategies, and aligning O2C functions with corporate financial objectives.
I have a proven record of improving collections efficiency and cash flow—achieving 20%+ improvements in key metrics and a 15% reduction in DSO—while managing and mentoring cross-functional teams and directing post-acquisition AR integrations. I lead with pragmatic financial analysis, modeling, and strategic planning to deliver measurable operational gains.
I seek to continue delivering sustainable financial strategies and operational excellence, leveraging experience in budgeting and forecasting, ERP and AR system implementations, and team development to support organizational growth and profitability.
Experience
Work history, roles, and key accomplishments
Manager of Finance
Rentokil Terminix Pest
Dec 2019 - Present (6 years 3 months)
Led AR operations across multiple regions and a team of 18, reducing DSO by 15% and improving collections efficiency by 20%+ through O2C restructuring and data-driven analytics.
Accounting Manager
McCloud Pest Control
Jun 2018 - Dec 2019 (1 year 6 months)
Managed full accounting cycle and revenue operations, reducing reporting cycle time by 10% and improving departmental efficiency by 12% while increasing AR collection rates.
Staff Accountant
McCloud Pest Control
Dec 2017 - Jun 2018 (6 months)
Streamlined financial reporting and reconciliations, reducing monthly cycle time by 10% and supporting AR reporting to improve cash flow management.
Accounting Analyst
J.I.T. Packaging
Jul 2006 - Dec 2017 (11 years 5 months)
Produced P&L projections and led Microsoft Dynamics transition, improving operational efficiency by 20% and managing a $1.9M AR portfolio with 90%+ collections within 90 days.
Education
Degrees, certifications, and relevant coursework
Northern Illinois University
Bachelor of Arts, Organizational & Corporate Communications
Activities and societies: President, VICA (2nd place state communications competition)
Completed a Bachelor of Arts in Organizational and Corporate Communications focusing on corporate communication strategies and organizational behavior.
Western Michigan University
General Studies, General Studies
Completed coursework in General Studies contributing to a broad multidisciplinary foundation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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