Open to opportunities

Jennifer Fiallos

@jenniferfiallos

Message

Detail-oriented Account Specialist with over ten years of experience.

United States

Message

What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to utilize my organizational skills.

I am a highly organized and detail-oriented Account Specialist with over ten years of experience in overseeing office operations, supporting executives, and optimizing workflows. My expertise lies in managing key accounts and cultivating strong client relationships, ensuring client satisfaction, and contributing to the overall success of the organization.

Throughout my career, I have demonstrated my ability to multitask, maintain confidentiality, and consistently meet deadlines while providing exceptional administrative support. I have a strong proficiency in office software, data entry, and customer service, which has enabled me to effectively manage incoming and outgoing communications and maintain organized filing systems.

I am dedicated to delivering value and fostering team collaboration, and I am always looking for opportunities to improve processes and enhance efficiency within the workplace. My commitment to excellence and my passion for helping others drive my professional ethos.

Experience

Work history, roles, and key accomplishments

Current

WIDA Language Assessor

Current

City of Chelsea

Jan 2020 - Present (5 years 7 months)

Assessed students' language skills through standardized tests and recommended appropriate programs based on results. Evaluated datasets for consistency, accuracy, and completeness, identifying and correcting data entry discrepancies.

Data Entry Data Analysis Microsoft Office Suite Customer Service Database Management Administrative Support Communication Scheduling Compliance Record keeping

Bookkeeping Clerk

Jacob B Trucking Corporation

Nov 2017 - May 2023 (5 years 6 months)

Managed coordination of trucks and destinations, negotiating contracts with vendors and suppliers. Processed payroll through ADP, oversaw invoicing and payment collections, and reconciled monthly and yearly accounts.

Bookkeeping Accounts Payable Payroll Processing Contract Negotiation Financial Planning Administrative Support Data Management Compliance Customer Service Microsoft Office Suite

Patient Accounts

Salter Healthcare

Aug 2014 - Jan 2020 (5 years 5 months)

Developed and maintained a chart of accounts for financial transactions, verifying and posting to subsidiary accounts. Reconciled general ledgers weekly, monthly, and yearly, and processed various payment types.

Accounting Bookkeeping Accounts Receivable General Ledger Financial Reporting Customer Service Data Entry Payment Processing Budgeting Compliance

Medical Records

Salter Healthcare

Sep 2012 - Aug 2014 (1 year 11 months)

Processed and maintained patient data records, ensuring confidentiality and providing data access to physicians and nurses. Organized and maintained patient chart filing systems for quick data retrieval.

Medical Records Data Management Scheduling Customer Service Confidentiality Administrative Support Data Entry Communication

Education

Degrees, certifications, and relevant coursework

Bunker Hill Community College

Associate of Arts, Business Administration

Focused on core business principles and administrative practices. Developed skills in financial management, office operations, and team collaboration.

Coursera.com

Certificate, Salesforce

Completed a certification program in Salesforce, gaining proficiency in CRM functionalities and sales processes. Acquired skills in managing customer relationships and optimizing sales workflows.

WIDA

Certification, WIDA Screener

Obtained WIDA Screener certification for ACCESS testing and English Language Learner (ELL) assessments. Developed expertise in evaluating language proficiency for students.