JC
Open to opportunities

Jennifer Charlesworth

@jennifercharlesworth

High energy and motivating professional

Canada

What I'm looking for

Seeking a challenging role that leverages my exceptional customer service skills, financial expertise, and leadership abilities to drive business growth and success.

As a seasoned financial services professional with over 17 years of experience, I have consistently demonstrated exceptional customer service, driving profitability, and company morale. My strong analytical and numerical skills, combined with a deep understanding of finance and lease contracts, have enabled me to build and maintain strong relationships with finance companies, banks, suppliers, and clients.

Throughout my career, I have honed my skills in communication, negotiation, and time management, making me a highly effective communicator and team player. My experience in the automotive industry has given me a unique understanding of the importance of providing exceptional customer experiences while meeting sales objectives.

I am a detail-oriented individual with superior organizational skills, and I am proficient in MS Office applications, including Excel, Word, Outlook, Teams, and SharePoint. I am committed to delivering high-quality results and exceeding expectations in fast-paced environments.

Experience

Work history, roles, and key accomplishments

PH

Financial Services Manager

Performance Hyundai

Jan 2023 - Apr 2023 (3 months)

Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.

MM

Financial Services Manager

Midway Mazda

Jan 2022 - May 2022 (4 months)

Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.

EG

Financial Services Manager

Eagle Ridge Chevrolet Buick GMC

Feb 2021 - Jan 2022 (11 months)

Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.

OG

Financial Services Manager

Open Road Auto Group

Oct 2018 - Jan 2020 (1 year 3 months)

Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.

LT

Financial Services Manager

Langley Toyota

Sep 2006 - Oct 2018 (12 years 1 month)

Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.

BH

Nursing Unit Clerk

BC Children’s Hospital

Dec 1997 - Jan 2007 (9 years 1 month)

Provided clerical support to Nursing, transcribed orders, filed, charted vitals, and maintained patient confidentiality.

RC

Credit Analyst / Legal Collections Officer

Royal Bank of Canada

Jan 1991 - Dec 1997 (6 years 11 months)

Reviewed and processed credit applications, supervised clerical team, and represented the bank at settlement conferences.

Education

Degrees, certifications, and relevant coursework

Jennifer hasn't added their education

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Jennifer Charlesworth - Financial Services Manager - Performance Hyundai | Himalayas