Jennifer Charlesworth
@jennifercharlesworth
High energy and motivating professional
What I'm looking for
As a seasoned financial services professional with over 17 years of experience, I have consistently demonstrated exceptional customer service, driving profitability, and company morale. My strong analytical and numerical skills, combined with a deep understanding of finance and lease contracts, have enabled me to build and maintain strong relationships with finance companies, banks, suppliers, and clients.
Throughout my career, I have honed my skills in communication, negotiation, and time management, making me a highly effective communicator and team player. My experience in the automotive industry has given me a unique understanding of the importance of providing exceptional customer experiences while meeting sales objectives.
I am a detail-oriented individual with superior organizational skills, and I am proficient in MS Office applications, including Excel, Word, Outlook, Teams, and SharePoint. I am committed to delivering high-quality results and exceeding expectations in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Financial Services Manager
Performance Hyundai
Jan 2023 - Apr 2023 (3 months)
Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.
Financial Services Manager
Midway Mazda
Jan 2022 - May 2022 (4 months)
Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.
Financial Services Manager
Eagle Ridge Chevrolet Buick GMC
Feb 2021 - Jan 2022 (11 months)
Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.
Financial Services Manager
Open Road Auto Group
Oct 2018 - Jan 2020 (1 year 3 months)
Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.
Financial Services Manager
Langley Toyota
Sep 2006 - Oct 2018 (12 years 1 month)
Determined optimal customer financing needs, presented product menus, and provided exceptional customer experience while meeting sales objectives.
Nursing Unit Clerk
BC Children’s Hospital
Dec 1997 - Jan 2007 (9 years 1 month)
Provided clerical support to Nursing, transcribed orders, filed, charted vitals, and maintained patient confidentiality.
Credit Analyst / Legal Collections Officer
Royal Bank of Canada
Jan 1991 - Dec 1997 (6 years 11 months)
Reviewed and processed credit applications, supervised clerical team, and represented the bank at settlement conferences.
Education
Degrees, certifications, and relevant coursework
Jennifer hasn't added their education
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