Open to opportunities

Jennifer Nwabekwu

@jennifernwabekwu

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Enthusiastic HR professional specializing in onboarding and employee engagement.

Canada

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What I'm looking for

I seek a role that fosters collaboration, values employee engagement, and promotes a positive workplace culture.

I am an enthusiastic and dedicated HR professional with over four years of experience specializing in onboarding and employee engagement within dynamic, remote environments. I have a strong track record of building meaningful relationships with new hires, ensuring they feel welcomed and supported throughout their initial journey with the organization.

My expertise in managing the complexities of global employment agreements and compliance empowers me to confidently address employee inquiries and provide exceptional support tailored to diverse needs. I thrive in fast-paced settings and excel at creating engaging onboarding experiences that foster a sense of belonging and drive employee success.

Passionate about promoting a vibrant workplace culture, I actively contribute to employee engagement programs and embody values of curiosity, empathy, and accountability. I am excited to leverage my skills and experience to support my organization's mission of creating an inclusive and empowering experience for all team members.

Experience

Work history, roles, and key accomplishments

Current

HR Operations Specialist

Current

ARDENTMILLS ULC

Jan 2022 - Present (3 years 5 months)

Spearheaded onboarding initiatives, ensuring a seamless and engaging experience for new employees. Collaborated with department leaders to address employee needs and maintained accurate records of new hires. Conducted regular check-ins with new hires and facilitated virtual orientation sessions, promoting company culture and compliance with employment laws.

Onboarding Cross Functional Collaboration Employee Engagement Customer Service

Employee Experience Specialist

EUGBROS GROUP

Jan 2016 - Jan 2022 (6 years)

Led the onboarding process for new hires, ensuring compliance with regional regulations and delivering a positive experience. Conducted orientation sessions and maintained accurate records of onboarding progress. Supported engagement and retention programs while fostering strong relationships with employees.

Onboarding Employee Engagement Cross Functional Collaboration Orientation Support Interpersonal Skills Customer Service

Customer Service Representative

ZENITH BANK PLC

Mar 2014 - Jan 2016 (1 year 10 months)

Served as the first point of contact for customers, handling inquiries via phone, email, and live chat. Assisted customers with account-related inquiries and resolved concerns efficiently while adhering to bank policies and compliance standards. Maintained accurate records of customer interactions and transactions.

Customer Relationship Management Time Management Interpersonal Skills Technical Proficiency Customer Service