Jennifer LoganJL
Open to opportunities

Jennifer Logan

@jenniferlogan

Dedicated lending operations administrator with a focus on client relationships.

Canada
Message

What I'm looking for

I am looking for a role that challenges me and allows for professional growth in a supportive environment.

I am a dedicated Lending Operations Administrator with extensive experience in the financial services sector. My journey began as a Senior Business Support Specialist, where I honed my skills in administration support for commercial and agriculture lending. Over the years, I have progressed through various roles, including Financial Advisor and Small Business Advisor, where I built strong client relationships and provided tailored financial solutions.

In my most recent position at Cornerstone Credit Union, I have been instrumental in streamlining loan administration processes and ensuring compliance with policies. My leadership experience as a Manager of Financial Services at Conexus Credit Union allowed me to develop my team while managing risks and identifying growth opportunities. I am passionate about contributing to a company that values professional growth and supports its employees.

Experience

Work history, roles, and key accomplishments

CU
Current

Lending Operations Administrator

Cornerstone Credit Union

May 2025 - Present (1 month)

Provided administrative support for commercial and agriculture lending, including preparing and processing registrations, renewals, and transaction support. Monitored and reported activities in loan administration, collaborating with other units and external partners to service loans efficiently.

CU

Manager, Financial Services

Conexus Credit Union

May 2024 - Feb 2025 (9 months)

Led a team to meet goals and targets while ensuring policy compliance, and recruited, coached, and developed staff. Conducted one-on-one and observation coaching sessions and performance reviews, managing risks and identifying growth opportunities.

CU

Small Business Advisor

Conexus Credit Union

Sep 2022 - May 2024 (1 year 8 months)

Built client relationships and analyzed financial needs for a portfolio of roughly 300 members, approving and managing loans and credit products. Ensured policy and documentation compliance, adhering to security and operational policies and procedures.

CU

Financial Advisor 2

Conexus Credit Union

Feb 2019 - Sep 2022 (3 years 7 months)

Delivered financial services and lending solutions, advising clients on accounts, investments, mutual funds, and lending. Built client relationships and identified financial needs for a portfolio of roughly 400 members, managing risk and ensuring accurate documentation.

CU

Senior Business Support Specialist

Conexus Credit Union

Jan 2009 - Feb 2019 (10 years 1 month)

Provided administrative support for commercial and agriculture lending, handling financial statement input, documentation preparation, and loan funding. Analyzed loan risk factors and reviewed files, fostering internal and external partnerships.

Education

Degrees, certifications, and relevant coursework

CS

Coalhurst High School

High School Diploma, High School

Completed secondary education requirements at Coalhurst High School. Successfully obtained a High School Diploma.

Lethbridge Community College logoLC

Lethbridge Community College

Certificate, Fashion Design & Merchandising

Completed a specialized program in Fashion Design & Merchandising. Acquired practical skills and knowledge in the fashion industry.

WA

Web Equity (Moody’s Analytics)

Certificate of Completion, Credit Union Products & Services

Completed a self-study course on Credit Union Products & Services (CUIC 185). Gained foundational knowledge in credit union operations and offerings.

PD

Professional Development

Certificate of Completion, Effective Business Writing

Undertook self-study in Effective Business Writing. Developed skills in clear and concise professional communication.

SA

SaskCentral

Certificate of Completion, Lending Security Guide and the Law

Completed training on the Lending Security Guide and relevant laws. Enhanced understanding of legal aspects in lending.

PD

Professional Development

Certificate of Completion, Consumer & Residential Mortgage Lending

Undertook self-study in Consumer & Residential Mortgage Lending (CUIC 210). Gained expertise in mortgage products and processes.

PD

Professional Development

Certificate of Completion, Microsoft Excel 2007

Completed self-study in Introduction to Microsoft Excel 2007. Developed foundational skills in spreadsheet management and data analysis.

MT

MPower Training

Certificate of Completion, MPower Training

Participated in MPower Training. Enhanced skills relevant to professional development and performance.

CU

CuSource

Certificate of Completion, Cash Flow Statements

Completed an online course on Cash Flow Statements through CuSource. Developed understanding of financial statement analysis.

PD

Professional Development

Certificate of Completion, Canadian Small Business Financing Program

Completed online training for the Canadian Small Business Financing Program. Gained knowledge in supporting small business financing.

CU

CUMIS

Certificate of Completion, CUMIS Training

Completed online CUMIS training. Acquired knowledge in insurance and wealth management solutions.

PD

Professional Development

Certificate of Completion, Agricultural Lending

Undertook self-study in Agricultural Lending (CUIC 346). Developed expertise in lending practices specific to the agricultural sector.

CU

CuSource

Certificate of Completion, Financial Statement Composition

Completed an online course on Financial Statement Composition through CuSource. Enhanced skills in preparing and analyzing financial statements.

SA

SaskCentral

Certificate of Completion, Law of Lending in the Agricultural Sector

Completed training on the Law of Lending in the Agricultural Sector. Gained a deeper understanding of legal frameworks in agricultural finance.

PD

Professional Development

Certificate of Completion, Intro to Credit Granting

Completed training on Introduction to Credit Granting. Acquired foundational knowledge in credit assessment and approval processes.

PD

Professional Development

Certificate of Completion, Residential Mortgage Loans

Completed training focused on Residential Mortgage Loans. Enhanced understanding of mortgage products and lending procedures.

MT

MPower Training

Certificate of Completion, MPower (Retail) Training

Participated in MPower (Retail) training. Developed skills specific to retail operations and customer engagement.

PD

Professional Development

Certificate of Completion, Empathy Training

Completed internal online Empathy training. Enhanced interpersonal skills and client understanding.

PD

Professional Development

Certificate of Completion, Investment Funds in Canada

Undertook self-study in Investment Funds in Canada. Gained comprehensive knowledge of Canadian investment products.

PD

Professional Development

Certificate of Completion, Labour-Sponsored Investment Funds (LSIF)

Completed self-study on Labour-Sponsored Investment Funds (LSIF). Acquired specialized knowledge in this investment area.

PD

Professional Development

Certificate of Completion, Loan Collections

Completed online training in Loan Collections. Developed strategies and best practices for managing loan recovery.

CU

CuSource

Certificate of Completion, Business Structures In Canada

Completed an online course on Business Structures In Canada through CuSource. Gained understanding of various legal and operational business structures.

PD

Professional Development

Certificate of Completion, Crucial Conversations

Completed online training in Crucial Conversations. Enhanced communication skills for high-stakes discussions.

NL

National Consulting Limited

Certificate of Completion, Ag Financial Statements Composition

Completed online training in Ag Financial Statements Composition Levels 1 & 2. Developed advanced skills in analyzing agricultural financial statements.

RS

Richardson’s Sprint Sales

Certificate of Completion, Sprint Sales Training

Participated in Richardson’s Sprint Sales training. Acquired advanced sales techniques and strategies.

Tech stack

Software and tools used professionally

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Jennifer Logan - Lending Operations Administrator - Cornerstone Credit Union | Himalayas