JCJenna Catt
@jennacatt
Experienced insurance professional with strong administrative and customer service skills.
CanadaWhat I'm looking for
With over 20 years of experience in the insurance and administrative sectors, I have honed my skills in customer service, multitasking, and data entry. My journey began with a Health Unit Clerk diploma, which led to a successful career in various roles within the insurance industry. I pride myself on my attention to detail and my ability to manage time effectively, ensuring that I meet deadlines while maintaining high accuracy.
Throughout my career, I have worked as a Commercial Underwriter Assistant at Definity Insurance and Intact Insurance, where I developed proficiency in various computer systems and gained valuable experience in handling quality reviews and assisting underwriters. My strong communication skills have allowed me to build effective relationships with brokers and different departments, ensuring seamless operations and timely processing of transactions.
I am passionate about delivering exceptional service and thrive in fast-paced environments. My experience as a Unit Clerk at the Royal Alexandra Hospital further strengthened my organizational skills and ability to handle high volumes of information. I am eager to bring my expertise and dedication to a new role where I can continue to grow and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Commercial Underwriter Assistant
Definity Insurance
Sep 2022 - Present (2 years 10 months)
Proficiently quoted fleet policies and handled quality reviews for coworkers. Assisted underwriters with information gathering and maintained strong communication with brokers and departments.
Commercial Underwriter Assistant
Intact Insurance
Feb 2018 - Jun 2019 (1 year 4 months)
Proficiently managed high volumes of pending and fleet typing, and processed and quote logged efficiently. Assisted underwriters by gathering information and facilitating strong communication between brokers and various departments.
Unit Clerk Medicine Float
Royal Alexandra Hospital
Aug 2017 - Jan 2018 (5 months)
Operated admitting and discharging patients, and booked various medical appointments and tests. Transcribed and processed high volumes of doctors' orders, including medications, lab tests, and diagnostic imaging.
Account Executive
Tailormade Insurance
Mar 2014 - Oct 2015 (1 year 7 months)
Provided customer service and sales for Home and Auto products, assisting clients with product selection and advice. Updated customer files and provided memos/letters/reports to insurance companies, banks, lawyers, and clients.
Reception, Account Administrator, and Insurance Advisor
Brokerlink
Jan 2005 - Mar 2014 (9 years 2 months)
Established clear communication with clients and brokers, managing switchboard operations and all administrative duties. Gained Alberta License Certificate for personal lines and maintained required courses for broker licensing.
Education
Degrees, certifications, and relevant coursework
Robertson College
Diploma, Health Unit Clerk
Completed a comprehensive program to become a Health Unit Clerk, gaining essential skills for administrative roles in healthcare settings. Achieved a job position from practicum at the hospital, securing one of only two available positions.
Alberta Insurance Council
General Level 1, Insurance
Obtained the General Level 1 certification, demonstrating foundational knowledge in insurance principles and practices. This certification is essential for working as an insurance professional in Alberta.
Availability
Location
CanadaAuthorized to work in
Job categories
Interested in hiring Jenna?
You can contact Jenna and 90k+ other talented remote workers on Himalayas.
Message JennaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
