Jennifer Arzillo

I am a dedicated customer service professional with extensive experience in providing exceptional support and order processing. My journey began in 2015, and since then, I have honed my skills in various roles, including as an Independent Contractor for Nex Rep and as a Customer Service Representative at Wachsmuth & Krogmann Inc. My ability to respond to over 100 incoming calls and emails daily has equipped me with the skills to handle high-pressure situations while maintaining a positive attitude.

Throughout my career, I have demonstrated a strong attention to detail and a commitment to customer satisfaction. I have successfully managed tasks such as investigating damaged products, processing refunds, and providing technical support. My proficiency in tools like Salesforce, Microsoft Outlook, and AS400C has allowed me to streamline processes and enhance customer experiences. I thrive in fast-paced environments and am passionate about creating positive interactions that lead to lasting customer relationships.