Jennifer Anih

I’m a detail-oriented Administrative Manager with over 5 years of experience supporting operations, prioritizing tasks, and managing workload with care. I’m known for handling customer queries and supporting sales while maintaining professionalism in fast-moving environments.

In my current role as Administrative Manager at Nozek Dental Clinic, I coordinate meetings and schedules, manage internal communication, and strengthen cross-department collaboration. By leveraging customer feedback and producing actionable reports, I helped drive a notable 30% enhancement in customer satisfaction metrics.

I provide professional administrative support to leadership by monitoring budgets, managing inventory, and coordinating regular and ad-hoc ordering of supplies with accuracy. I also oversee and direct the operations of insurance companies, while supervising and supporting administrative staff to improve productivity.

Earlier, as an Administrative Assistant at Kappa Dental Services Limited, I handled inbound and outbound communication, managed office records and documentation systems, and maintained organized filing. I also coordinated appointments, supported data entry and record keeping, and managed social media content to build and maintain an online presence—later progressing to an Administrative Salesforce Assistant role and then being promoted to Administrative Manager. I was awarded “Best Employee” in 2024.