Jennifer Williams
@jenniferwilliams2
Reliable administrative and customer support professional delivering efficient remote operations and client satisfaction.
What I'm looking for
I am a detail-oriented administrative and customer support professional with over three years of experience providing virtual support, managing communications, and coordinating tasks for leadership and operational teams. I excel at handling customer inquiries via chat and email, maintaining high standards of written English, and ensuring timely, accurate responses.
In my current role I manage executive calendars across time zones, organize digital filing systems, coordinate events and meetings, and create and post content for social platforms to improve brand visibility. I have hands-on experience with Google Workspace, Zendesk, Microsoft Office, Microsoft Teams, Zoho CRM, and HubSpot, and I consistently meet deadlines while multitasking in fast-paced remote environments.
I bring a proactive, professional approach to client and stakeholder communications, project coordination, and administrative tasks, and I aim to support teams by improving operational efficiency and sustaining excellent client relations.
Experience
Work history, roles, and key accomplishments
Customer Support Administrator
Dream Creators EMP
Mar 2023 - Present (2 years 7 months)
Provide administrative and customer support, managing executive calendars, handling inquiries via email and chat, and coordinating events and content to improve client satisfaction and operational efficiency.
Education
Degrees, certifications, and relevant coursework
University of Abuja
Bachelor of Science, Business Administration
Completed a Bachelor of Science in Business Administration at the University of Abuja, graduating in July 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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