Open to opportunities

Jennifer Adah

@jenniferadah

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Customer-focused professional skilled in communication and problem solving.

Nigeria

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What I'm looking for

I seek a role focused on customer support or social engagement where I can use strong communication, problem-solving, and Google Workspace skills to improve customer satisfaction and support team growth.

I am a dedicated, customer-focused professional with strong communication and problem-solving skills, experienced in managing customer interactions across social platforms and maintaining clear, compassionate communication. I prioritize listening, understanding customer needs, and following up to build trust and improve satisfaction.

I supported a team by collecting feedback, sharing actionable insights, and handling scheduling and administrative tasks using Google Workspace tools. I am passionate about creating positive customer experiences and contributing to a team that values growth and service excellence.

Experience

Work history, roles, and key accomplishments

Social Media Manager

Cleantasticng

Managed customer interactions across social platforms, resolving inquiries promptly and improving customer confidence through proactive follow-ups and feedback-driven insights.

Customer Service Social Media Management Communication Google Workspace Scheduling Relationship Building