Jenna Hemphill
@jennahemphill
I coordinate safety operations, records, training, and process improvements for school district programs.
What I'm looking for
At the School District of Philadelphia, I coordinate high-volume records and reporting across School Safety, Fire and Life Safety, Facilities, Maintenance, hospitals, and the Police Department.
As a Radio Dispatcher, I've revised onboarding materials, led shadowing sessions, built Excel overtime and alarm-malfunction reports, and streamlined workflows to increase task completion by 20% while reducing errors.
My background also includes school safety operations, medical reception, billing, accounts receivable, debt collections, and customer service. I bring organized coordination, stakeholder communication, records management, and practical process improvement to administrative operations.
Experience
Work history, roles, and key accomplishments
Radio Dispatcher
School District of Philadelphia
Mar 2023 - Present (3 years 7 months)
Optimized document management and streamlined workflows, increasing task completion by 20%. Created Excel-based reports to ensure compliance and improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Ashworth College
High School Diploma, General Studies
Grade: 3.0
Activities and societies: Delta Epsilon Tau Honor Society
Earned a High School Diploma with a 3.0 GPA and was invited into the Delta Epsilon Tau Honor Society.
Availability
Location
Authorized to work in
Job categories
Skills
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