Jenna Delvescovo

Serves as the first point of contact between the dealership and potential customers, handling inbound and outbound calls, online inquiries, and follow-up communication. Works closely with the sales team to maximize showroom traffic and contribute to monthly sales goals.

Provided exceptional customer service to clients and their pets, managing phone calls, scheduling appointments, and maintaining accurate records. Coordinated communication between veterinarians, clients, and technicians, and processed payments.

Assisted in the management of daily operations, ensuring smooth and efficient workflow. Assumed managerial responsibilities in the absence of the manager and conducted regular inventory checks.

Managed drive-through, inside, and online orders, ensuring orders were made correctly and delivered to the right customers. Provided exceptional customer service and assisted in training new cashiers.

Followed a schedule for collecting residents' clothing, washing, drying, and sorting items, ensuring they were returned to the correct residents.

Responsible for helping customers choose the best wash, charging the correct amount, power washing, programming, and drying cars to ensure quality before departure.

Handled customer paperwork, processed payments, took down payments, made receipts, filed paperwork, and directed phone calls to appropriate staff.

Completed high school education at Walther Christian Academy from 2018 to 2022.