
Moises Bonifacio
@moisesbonifacio
Direct Support Specialist at RHD assisting consumers with daily living, medication, and care documentation.
What I'm looking for
At Resources for Human Development (RHD), I assist consumers with daily living tasks to support independence and safety. I administer medications and document care and observations.
In customer-facing roles, including at ContactUs and Sussman Mazda, I supported customers with clear information and service. I’ve also handled property upkeep, animal care, online grocery orders, and retail operations.
Experience
Work history, roles, and key accomplishments
Direct Support Specialist
Resources for Human Development
Oct 2023 - Present (2 years 11 months)
Assist consumers with daily living tasks to support independence and safety. Administer medications and accurately document all care and observations.
Maintenance/Grounds
The Grand Apartments
Nov 2022 - Oct 2023 (11 months)
Maintained property cleanliness and supported general upkeep. Installed and delivered appliances and prepared units for move-ins.
Customer Service Representative
ContactUs
Jun 2022 - Dec 2022 (6 months)
Communicated with customers to build rapport and provide clear, effective support. Resolved customer concerns while ensuring satisfaction with each interaction.
Dog Care Assistant
CloverMadeBullz LLC
Dec 2021 - Dec 2022 (1 year)
Provided continuous care for multiple exotic dogs and puppies to ensure their health and safety. Maintained a clean and sanitary environment for all animals.
Provided excellent customer service while efficiently picking and fulfilling online grocery orders. Loaded customer vehicles and organized product flow from receiving to loading areas.
Product Specialist
Sussman Mazda
Jan 2021 - Nov 2021 (10 months)
Delivered high-quality customer service while educating customers on vehicle features and options. Maintained strong product knowledge and consistently worked toward meeting sales goals.
Supervisor/Sales Associate
DFASS/3sixtydutyfree
Sep 2019 - Jun 2020 (9 months)
Provided excellent customer service and assisted travelers with duty-free purchases. Delivered products to airport gates and ensured stores were stocked and well-maintained.
Sales Associate
Calvin Klein
Jun 2018 - Aug 2018 (2 months)
Delivered friendly and knowledgeable customer service to support sales. Maintained merchandise displays and kept the store organized.
Provided excellent customer service across in-store, drive-thru, and phone interactions. Managed inventory and ensured food preparation met quality standards.
Education
Degrees, certifications, and relevant coursework
Tacony Academy Charter High School
High School Diploma, General Studies
Activities and societies: Sports Manager
Graduated from Tacony Academy Charter High School in 2017, earning honors in Statistics and receiving the Citizenship Award.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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