Jeneva Jones

At Renewal by Andersen, I oversee daily confirmation and scheduling workflows, keeping homeowner and appointment information accurate while resolving scheduling conflicts with internal teams.

I've trained and supported team members, monitored workflow quality and performance, and worked effectively in fast-paced, high-volume environments. My background also includes customer service and operations leadership at Red Robin and McDonald's.

I bring strong attention to detail, analytical thinking, customer communication, and practical problem-solving to improve day-to-day operations.