Jeffery Okom
@jefferyokom
I convert qualified leads into satisfied customers through sales and customer support.
NigeriaWhat I'm looking for
I'm currently supporting Credit Wellness LLC remotely, handling high-volume calls, guiding clients through credit repair programs, and managing onboarding, documentation, and account activation.
At Specialty Life Insurance, I was recognized as a Top Producer for exceeding sales and conversion targets. I developed a retention strategy that reduced policy cancellations by 25% and increased customer satisfaction by 15%.
I've also generated and qualified leads at The Call Gurus, supported 100+ daily calls at Insurance Supermarket, and led marketing and branding initiatives as Creative Director at Unique Collections.
Experience
Work history, roles, and key accomplishments
Inside Sales Representative, Customer Support
Credit Wellness LLC
Oct 2025 - Present (1 year)
Handles high-volume inbound and outbound calls, guiding clients through credit repair and financial wellness solutions. Meets KPIs for conversion rate, call handling time, customer satisfaction, and appointment setting.
Education
Degrees, certifications, and relevant coursework
Delta State Polytechnic, Ogwashi-Uku
Higher National Diploma, General Studies
2017 - 2019
Pursued a Higher National Diploma, focusing on advanced studies in the field.
Availability
Location
NigeriaAuthorized to work in
United States
CanadaSalary expectations
Social media
Job categories
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