Open to opportunities

Jeevan Selvaraj R

@jeevanselvarajr

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Experienced support engineer skilled in troubleshooting and customer support.

India

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What I'm looking for

Seeking a role that values customer satisfaction, collaboration, and continuous improvement, where I can apply my technical and interpersonal skills to contribute effectively.

I am a dedicated support engineer with a strong background in resolving technical issues and enhancing customer satisfaction. Currently at Teknoturf Info Services, I efficiently manage support tickets, ensuring timely resolutions and maintaining SLAs. My role involves collaborating with cross-functional teams to optimize system performance and implement effective solutions.

Proficient in a range of technical skills, including Windows, Linux, Python, SQL, HTML5, and CSS3, I also utilize tools like JIRA for ticket management. I hold a Master of Computer Applications degree and have certifications in HTML5, CSS3, and JavaScript from GUVI Zen Class.

I take pride in my problem-solving abilities and commitment to continuous improvement. Recognized for timely issue resolution, I strive to deliver exceptional support and ensure minimal downtime, contributing to higher user satisfaction and seamless operations.