Jeetandra Kumar
@jeetandrakumar
Operations Head at ZGEN Global, directing study-abroad operations and a 100,000+ course database across universities in 30+ countries.
IndiaWhat I'm looking for
At ZGEN Global Pvt Ltd, I direct end-to-end operations for an AI-driven study abroad platform, covering student onboarding, application processing and visa case management. I also directed delivery of a database with more than 100,000 courses and programmes across universities in 30+ countries.
At EUGateway, I personally managed more than 300 international student visa cases with zero rejections, specializing in Germany and the UK. I designed standardized admissions and visa SOPs that reduced average case-handling time by 30%.
At IndusInd Bank Ltd, I progressed from Deputy Manager to Regional Product Head and directed a regional structure of approximately 275+ professionals. I introduced process improvements that reduced loan-processing turnaround time by 25%.
I began my career at Mahindra & Mahindra Financial Services Ltd, moving from collections into retail lending sales. I managed customer loan relationships from onboarding through disbursement and collections, and delivered 827 loan disbursements in FY2012–13.
Experience
Work history, roles, and key accomplishments
Operations Head
ZGEN Global Pvt Ltd
Sep 2025 - Present (1 year 1 month)
Direct end-to-end operations for an AI-driven study abroad platform, including student onboarding, application processing, and visa case management. Led delivery of a 100,000+ course database and redesigned SOPs to improve turnaround.
Operations Manager
EUGateway
Apr 2022 - Aug 2025 (3 years 4 months)
Managed 300+ international student visa cases with zero rejections and led a 15-member operations team. Designed SOPs that reduced case-handling time by 30% and built university partnerships across Europe.
Regional Product Head
IndusInd Bank Ltd
Oct 2014 - Oct 2020 (6 years)
Directed a regional structure of 275+ professionals in tractor and farm equipment finance, delivering 2,021 loan disbursements in FY2018-19. Introduced process improvements that reduced loan-processing turnaround by 25%.
Customer Manager
Mahindra & Mahindra Financial Services Ltd
Aug 2008 - Oct 2014 (6 years 2 months)
Managed 700-1,000 customer loan relationships annually, delivering 827 loan disbursements in FY2012-13. Maintained 95%+ collection efficiency and consistently met sales targets in rural and semi-urban markets.
Education
Degrees, certifications, and relevant coursework
Sam Higginbottom University of Agriculture, Technology and Sciences
MBA, Finance
2019 - 2021
Grade: First Division (71%)
MBA in Finance from Sam Higginbottom University of Agriculture, Technology and Sciences, completed with First Division (71%).
Bundelkhand University
Bachelor of Commerce, Commerce
2006 - 2009
Bachelor of Commerce (B.Com) from Bundelkhand University, completed in 2009.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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