Jean Neptune

I am an operations manager focused on linguistic and cultural services within healthcare, responsible for designing and maintaining efficient department structures and overseeing interpreter services.

In my current role I participate in budget development and review, lead hiring and personnel management, and conduct annual performance evaluations to build strong teams and sustain service quality.

I have hands-on experience performing in-person and virtual medical interpretation in Haitian Creole, French, and Spanish, scheduling interpreters, managing payroll in Kronos, and improving workflows to increase departmental efficiency.

I hold an MBA in Healthcare and use data analysis to identify service needs and opportunities; I am committed to establishing policies, ethics, and systems that enhance access and outcomes for patients and providers.