As a Virtual Assistant in short-term rental property management for a direct client, I managed guest communications and booking enquiries across Airbnb, Booking.com, VRBO, and the direct booking website. I coordinated pre-arrival requirements, check-ins, and follow-ups on guest concerns.
I also updated property listings, promotions, availability, and photo albums, and coordinated with cleaners and service providers to address property issues. Previously, I supported e-commerce customers at Prooftech Services and provided technical support at Transcom.
