Jean Kaluza
@jeankaluza
Seasoned UX Researcher specializing in empathy-based qualitative methodologies
What I'm looking for
I am a seasoned UX Researcher and Product Designer with a passion for delivering high-impact solutions to both large enterprises and start-ups across Silicon Valley, Dallas, and beyond. My expertise lies in empathy-based qualitative methodologies, which I utilize to inform critical decisions through rigorous research. I regularly collaborate with remote teammates and customers across different time zones, and I am not afraid to travel to meet them in person when necessary.
Throughout my career, I have led various research initiatives that have significantly influenced strategic product decisions. As a lead user researcher, my releases boast a 30% increase in user adoption on average. This includes Pluralsight's "Projects" feature and Disney’s OmniChannel Platform & their Smart Trashcans, all of which were done in less than 12 months. One of the startups for which I led product management was acquired for $3 million by Pluralsight.
Coming from a 15-year background in technology, I can wear multiple hats if necessary, having worked on design & development teams alike. As such, I also work as the ideal liaison between developers & designers. I’ve run product management tasks, regularly produce rapid wireframes and prototypes, & can build hi-fidelity designs in Figma upon request.
Thanks for taking the time. Let’s go use my actionable insights to build your product.
Experience
Work history, roles, and key accomplishments
UX Researcher, Product Manager, Founder
The Product Shift
Sep 2018 - Present (6 years 9 months)
Founder and UX Researcher specializing in empathy-based qualitative methodologies. Delivered high-impact solutions for large enterprises and start-ups across various locations. Collaborated with remote teams and stakeholders to inform critical product decisions through rigorous research.
Built partnerships with stakeholder clients to conduct qualitative and quantitative studies.
UX Designer
Walt Disney Parks & Resorts
Dec 2017 - Mar 2018 (3 months)
Worked as a Technology Innovation & Experience Designer, leading research studies for various projects. Collaborated with Imagineers and other teams to deliver innovative solutions within a six-month contract.
Lead UX Researcher
Code School
Jun 2015 - Jul 2016 (1 year 1 month)
Led all product features through the design process, including a year-long ethnographic study that resulted in impactful product personas. Developed structured product processes and research methodologies.
Education
Degrees, certifications, and relevant coursework
Jean hasn't added their education
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Availability
Location
Authorized to work in
Website
theproductshift.comSocial media
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