JLJeams Leung
@jeamsleung
Experienced sales manager with a strong background in client management.
United KingdomWhat I'm looking for
I am a seasoned professional with over 15 years of corporate sales and client management experience in the IT and telecommunications sectors. My journey began with a Bachelor of Applied Physics from City University of Hong Kong, which laid the foundation for my technical expertise. I have successfully managed teams and driven sales initiatives, achieving significant revenue targets and building strong client relationships.
Throughout my career, I have held various roles, including Sales Manager at Diyixian.com Limited, where I handled enterprise customers and developed new leads, achieving an annual growth profit of HKD2M. My experience also includes leading a team at PCCW Ltd, where I focused on customer service excellence and sales target achievement. I pride myself on my ability to lead, coach, and develop teams to ensure optimal performance while maintaining high standards of health and safety.
Experience
Work history, roles, and key accomplishments
Assistant Warehouse Supervisor
Super Smart Service Ltd
Sep 2024 - Present (10 months)
Oversee receiving and dispatching procedures for shipments, assigning workloads and daily tasks to Warehouse Associates. Monitor inventory and shipment transactions for accuracy, ensuring timeliness of shipments and system updates.
Overnight Shift Warehouse Operative
The CT D Group
Apr 2022 - Aug 2024 (2 years 4 months)
Operated PPT to unload lorries with packaging, empty pallets, or trays, and efficiently loaded pallets for dispatch ensuring no damage. Maintained high levels of Health and Safety standards and achieved targets set by the Shift Manager.
Sales Manager
Diyixian.com Limited
Jun 2010 - Mar 2021 (10 years 9 months)
Managed existing enterprise customers and developed new leads to achieve yearly sales targets. Provided after-sales service for various IT&T solutions including MVPN, IPLC, IEPL, IDC, ICT, and Cloud Solution.
Team Leader (Call Centre)
PCCW Ltd
Oct 2005 - Apr 2009 (3 years 6 months)
Led a team of 20 Customer Representatives & Telesales to achieve company sales targets and conduct cross-selling activities. Solicited business opportunities through telemarketing and managed staff morale, recruitment, and training.
Senior Sales Representative
PCCW Ltd
Jun 2004 - Oct 2005 (1 year 4 months)
Handled incoming customer inquiries in the call center regarding broadband, TV, and mobile services, including contract plans and value-added services. Resolved complaints and made retention efforts for existing customers.
Sales Representative
PCCW Ltd
Aug 2003 - Jun 2004 (10 months)
Provided professional customer service for inbound calls, addressing inquiries about bills, technical support, and various service plans. Promoted and cross-sold company products and services to achieve sales targets.
Education
Degrees, certifications, and relevant coursework
CKCity University of Hong Kong
Bachelor of Applied Physics, Applied Physics
Grade: Second Class Honor
Completed a Bachelor of Applied Physics with Second Class Honors. Gained a strong foundation in the principles of applied physics.
HEHong Kong Institute of Vocational Education
Diploma of Computer Aided Mechanical Engineering, Computer Aided Mechanical Engineering
Grade: Credit
Obtained a Diploma of Computer Aided Mechanical Engineering with Credit. Developed skills in computer-aided design and mechanical engineering principles.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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