Ayushi Kar
@ayushikar
Customer-focused operations and sales leader driving repeat business and team performance.
United KingdomWhat I'm looking for
I am a customer-focused operations and sales leader with over four years of experience improving operations, driving revenue growth, and building high-performing teams. I consistently deliver measurable results—boosting repeat engagement, improving workflow efficiency, and reducing complaints—through a hands-on, solutions-driven approach.
I combine commercial acumen with strong customer experience and retention skills, leveraging tools like Salesforce and Dynamics 365 to optimise journeys and convert leads. I hold an MSc in Management and bring proven leadership in multi-site coordination, staff development, and data-driven decision making to help organisations scale service excellence and sales performance.
Experience
Work history, roles, and key accomplishments
Customer Service and Sales Supervisor
Hub-u-let Ltd
Mar 2025 - Present (7 months)
Managed a busy customer service and sales centre, introducing structured engagement plans and Salesforce-driven follow-ups that increased repeat engagement by 25% and improved workflow efficiency by 35%.
Customer Service and Sales Supervisor
Admiral Slots
Aug 2023 - Mar 2025 (1 year 7 months)
Led a customer-facing team, redesigned workflows and training, reducing complaints by 15% and improving team efficiency by 20%.
Sales & Marketing Assistant
Chiqio
Jun 2024 - Aug 2024 (2 months)
Supported market expansion and customer acquisition by conducting market research and coordinating digital campaigns, improving lead conversion by 20%.
AMDelivered 200+ weekly B2B technical consultations, collaborating with technical teams to increase solution accuracy by 30% and boost satisfaction by 25%.
Education
Degrees, certifications, and relevant coursework
UGUniversity of Glasgow
Master of Science, Management
2022 - 2023
Completed an MSc in Management focusing on management principles and practical business skills from September 2022 to September 2023.
JUJadavpur University
Master of Arts, Sociology
2018 - 2020
Completed an M.A. in Sociology at Jadavpur University from March 2018 to October 2020 with coursework in sociological theory and research methods.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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