Himalayas logo
valentina vizcarraVV
Looking for a job

valentina vizcarra

@jazminvizcarra

I'm detailed oriented, highly organized and customer forward. In my experience I developed strong communication and problem-solving skills.

Mexico
Message

What I'm looking for

I'm looking for a role where I can expand my skillset, I recently completed the Google Project Management course and I'm trying to work on building new abilities and experience by applying the experience I have with clear communication, managing expectations and conflict management in a collaborative, growth-focused team.

I am a detail-oriented, highly organized customer retention specialist with experience working in high-pressure environments and a strong focus on customer satisfaction.

I worked directly with existing customers to assess risks of contract rescission and cancellation, providing tailored solutions through de-escalation and negotiation to preserve accounts and improve retention rates.

My background includes account management, upselling and upgrading members, and six years in a finance role handling billing and ongoing travel expenses.

I am a self-motivated, self-taught learner who completed a Google Project Management course to strengthen my management and Agile project planning skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Coursera (Google Project Management) logoCM

Coursera (Google Project Management)

Professional Certificate, Project Management

2025 - 2025

Completed the Google Project Management course covering project planning, Agile methodologies, and PM responsibilities.

Universidad de Sonora logoUS

Universidad de Sonora

Physics

2012 - 2015

Studied physics with emphasis on advanced mathematics, analysis and programming logic including Python, Fortran, and C++.

Tech stack

Software and tools used professionally

Interested in hiring valentina?

You can contact valentina and 90k+ other talented remote workers on Himalayas.

Message valentina

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
valentina vizcarra - Customer Retention Specialist - Arrivia | Himalayas