Open to opportunities

Jay Hopal

@jayhopal

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Results-driven Shopify Plus developer with a passion for e-commerce.

United Kingdom

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What I'm looking for

I am looking for a role that fosters growth, creativity, and collaboration in e-commerce.

I am a highly skilled Shopify Plus developer with five years of experience in optimizing e-commerce platforms for B2C businesses. My commitment to high performance and delivery has enabled me to develop, edit, and optimize marketplaces effectively. I excel in enhancing the online customer journey and applying UX principles to improve user experiences.

Throughout my career, I have successfully managed various e-commerce marketplaces, including Amazon, Shopify, and WooCommerce. My expertise in data analysis, SEO best practices, and digital marketing tools has led to significant improvements in sales performance and customer retention. I take pride in staying up to date with industry trends and best practices, ensuring that I deliver the best results for my clients.

Experience

Work history, roles, and key accomplishments

Current

Ecommerce Executive (Amazon Account Manager)

Current

Maharishi Ayurveda International Products

Apr 2023 - Present (2 years 3 months)

Managed the company's Amazon Marketplaces, ensuring optimal performance and compliance with best practices. Conducted advertising campaigns using Perpetua and Amazon ad campaigns, and implemented strategies to increase sell-through rate and optimize listings for improved SEO performance.

Marketplace Inventory Management SEO PPC Shopify Web Development Content Management Sales Forecasting Data Analysis

Marketplace and Communication Assistant

Fidum Group

Apr 2022 - Apr 2023 (1 year)

Managed the company's Amazon Marketplaces, including creating product listings with A+ Content and reviewing account health. Conducted advertising campaigns using Perpetua and Amazon ad campaigns, and optimized listings for SEO.

Marketplace Product Listing Amazon A+ Content PPC SEO Inventory Management Sales Forecasting Communication Task Management

Ecommerce Product Manager

Ultamodan

Sep 2021 - Apr 2022 (7 months)

Managed products across all platforms, ensuring marketplace specific requirements and SEO best practices were met. Developed and maintained the Shopify Plus store, resulting in a 30% increase in sales and optimized the customer journey, leading to a 15% increase in customer retention.

SEO Product Management Team Leadership Sales Analysis Inventory Management SQL Liquid

Ecommerce Administrator

J P Pharmacy – Camden

Jun 2020 - Sep 2021 (1 year 3 months)

Managed JP Pharmacy's WooCommerce website, eBay, and Amazon accounts, ensuring product listings were SEO optimized and up-to-date. Worked on the development and editing of the WordPress store, implementing new features to improve user experience.

WooCommerce eBay SEO WordPress Customer Service Order Processing Supply Chain Management Excel Digital Marketing

E-commerce Key Account Manager

Walplus - Beckton

Feb 2020 - Jun 2020 (4 months)

Managed key accounts and achieved sales and revenue targets by identifying new sales opportunities. Uploaded new product listings on marketplaces and regularly checked for optimized product listings.

Account Management Sales Marketplace Product Listing Order Processing Logistics Communication Sales Forecasting Data Analysis

Ecommerce Assistant

Urban Species - London

Sep 2019 - Feb 2020 (5 months)

Maintained the company website, regularly adding new products and implementing changes. Managed orders, customer service inquiries, and prepared sales reports and proposals for campaigns.

Order Management Customer Service Sales Reporting Product Uploading Inventory Management Newsletters Data Analysis

Warehouse Assistant

Quick Mobile Fix

Aug 2017 - Feb 2020 (2 years 6 months)

Updated and added items to inventory lists using Linnworks, and processed orders. Maintained a clean warehouse environment and performed picking and packing duties.

Inventory Management Order Processing Linnworks Pick Data Entry Teamwork Logistics

Machine Operator

Muller Milk & Ingredients

May 2015 - Mar 2017 (1 year 10 months)

Operated machinery, ensuring production targets were met and the production area was clean and safe. Performed picking and packing tasks.

Pick Production Quality Control SAFe Teamwork Manufacturing

Sales Assistant

JD Sports Fashion Plc

Sep 2014 - Mar 2015 (6 months)

Greeted customers and attended to their inquiries, including ordering and tracking customer orders. Merchandised stock, labelled, unpacked, and organized deliveries.

Customer Service Merchandise Delivery Sales Communication Teamwork Problem Solving

Education

Degrees, certifications, and relevant coursework

Kingston University

Bachelor of Science, Web Development

Activities and societies: Proficient in MySQL, JavaScript, WordPress, HTML, PHP, .NET, jQuery, Front-End Development, Bootstrap, Angular.

Obtained a Bachelor of Science degree in Web Development. The curriculum covered fundamental principles and advanced practices in web technologies, including front-end and back-end development.

Chadwell Heath Foundation School

GCSEs, Secondary Education

Activities and societies: Studied English language and literature, Maths, Science, I.T, P.E, DRAMA, MEDIA.

Completed General Certificate of Secondary Education (GCSEs). The curriculum included core subjects such as English language and literature, Mathematics, and Science, along with I.T., P.E., Drama, and Media studies.