Open to opportunities

Deven Pandey

@devenpandey

Message

I lead endpoint security and Intune modernization, delivering automated, zero-trust device compliance.

India

Message

What I'm looking for

I’m looking for a role where I can architect large-scale Microsoft Intune/Entra/M365 endpoint security, automate provisioning and remediation, and improve threat visibility with zero-trust practices.

I’m a results-driven Associate Manager and Technical Lead with 13+ years of expertise in endpoint management, device security, and enterprise IT modernization. I architect scalable Microsoft Intune, Azure AD (Microsoft Entra ID), and Microsoft 365 solutions across large global environments, focusing on measurable outcomes like 97%+ patch compliance, 70% faster provisioning, and 60% improved threat visibility.

In my recent work, I design and enforce secure onboarding with Windows Autopilot (Zero-Touch V2), Hybrid Azure AD Join, and Enrollment Status Page, while integrating Microsoft Defender for Endpoint with Sentinel to accelerate incident investigation. I also build automation for proactive remediations (including patch failures and configuration drift), implement zero-trust security and conditional access with MFA and device-compliance checks, and strengthen protections with BitLocker/TPM and WDAC—so enterprises get compliant devices, faster rollouts, and stronger resilience.

Experience

Work history, roles, and key accomplishments

Current

Associate Manager, App Cloud

Current

Accenture

Feb 2025 - Present (1 year 3 months)

Architected Intune configurations for Windows, macOS, iOS, and Android, achieving 90%+ ACSC Essential Eight compliance across the enterprise fleet. Optimized Autopilot Zero-Touch provisioning by 70%+, strengthened security with BitLocker/TPM and zero-drift encryption controls, and improved threat visibility by 60% by integrating Microsoft Defender for Endpoint with Sentinel.

Microsoft Intune Windows Update For Business Microsoft Defender Conditional Access Bitlocker

Mobility & Endpoint SME

Microland

Dec 2022 - Feb 2025 (2 years 2 months)

Managed 4,000+ Windows, iOS, and Android endpoints via Intune/Microsoft Endpoint Manager, maintaining secure, compliant operations globally. Standardized Windows Autopilot onboarding, improved identity provisioning with Azure Kerberos Trust for Windows Hello for Business, and enforced secure access through conditional access and SSO for Microsoft 365 and cloud apps.

Microsoft Intune Endpoint management Autopilot Compliance Policies Win32 LOB App Deployment Conditional Access

Senior Systems Integration Analyst

NLB Services

Nov 2021 - Sep 2022 (10 months)

Migrated 5,500+ enterprise users to Microsoft 365 and Windows 10, ensuring seamless transitions with minimal disruption. Led end-to-end Intune configuration and resolved remote compliance/deployment issues, supporting global users while managing incidents in ServiceNow and meeting SLA targets.

Microsoft 365 Migration Microsoft Intune Deployment ServiceNow ITSM Remote Support SLA Management

Senior Technical Support Rep

APG Support

May 2015 - Mar 2021 (5 years 10 months)

Managed Active Directory user lifecycle operations and maintained GPOs to enforce consistent security settings. Provided L2/L3 support for Office 365 and Intune-based MDM, tracked incidents in JIRA Service Desk with SLA compliance, and supported data migration and offboarding including mailbox removal.

Active Directory Intune Jira Service Desk Incident Management Offboarding

Technical Support Executive

Computer Expert 247 Pvt. Ltd

Jul 2012 - Feb 2015 (2 years 7 months)

Provided technical support for software, hardware, and networking issues for customers across the US, Canada, and Europe. Performed diagnostics, OS installations (Windows XP to 8.1), malware removal, and remote troubleshooting using screen-sharing tools while documenting recurring issues to improve resolution.

Technical Support Remote Support Documentation