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Harish Lohar

@harishlohar

L3 Endpoint Engineer specializing in Microsoft Intune, Autopilot, and endpoint lifecycle.

India
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What I'm looking for

I’m looking for an endpoint engineering role where I can own Intune/Autopilot provisioning, drive compliance and security policies (LAPS/BitLocker), and improve operations through automation, clear runbooks, and strong ITSM practices with global teams.

I’m a results-driven L3 Endpoint Engineer with 5 years of enterprise experience delivering Microsoft Intune (MDM/MAM), Windows Autopilot, and end-to-end endpoint lifecycle management. I serve as the highest escalation point for complex endpoint incidents, owning root cause analysis, compliance enforcement, and remediation—while managing a 3000+ device fleet across Windows, macOS, iOS, and Android for global clients.

I build and operationalize secure device experiences using Intune policies and Autopilot provisioning, including ESP, LAPS-based privilege management, and BitLocker encryption management. I’ve led major initiatives such as a Europe-to-US Microsoft 365 tenant migration, a large-scale Windows 11 fleet rollout, and ServiceNow ITSM deployment—then supported ongoing operations through ITIL-aligned incident/problem/change processes (ServiceNow, BMC Remedy, JIRA) and mentoring of L1/L2 teams.

Experience

Work history, roles, and key accomplishments

GTT Communications logoGC
Current

L3 Endpoint Engineer

GTT Communications

Apr 2024 - Present (2 years 2 months)

Designed and deployed Microsoft Intune MDM/MAM for 1,200+ endpoints and led a global Windows 10→11 rollout (1,200 laptops, 3,000+ devices) across enterprise client environments. Managed Europe→US Microsoft 365 tenant migration and implemented Windows Autopilot, compliance/remediation policies, LAPS-based privilege management, and O365/Exchange hybrid administration alongside ServiceNow ITSM migrat

Tech Mahindra logoTM

Desktop Engineer

May 2021 - Apr 2024 (2 years 11 months)

Provided L1/L2 enterprise remote support and managed endpoint provisioning using Intune and SCCM across multiple domains, including certificate enrollment and compliance monitoring. Supported Azure IaaS workload migrations, deployed Zscaler/McAfee, and delivered macOS MDM/JAMF workflows (ABM, Keychain/certificate syncing), including Autopilot-style zero-touch provisioning and end-to-end setup for

Education

Degrees, certifications, and relevant coursework

SP

Sinhgad Institute of Management (SIOM), Pune

Bachelor of Business Administration & Management Studies, Business Administration & Management Studies

Completed B.B.A / B.M.S (Bachelor of Business Administration & Management Studies) at Sinhgad Institute of Management (SIOM), Pune.

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