Open to opportunities

SanthaKumar User

@santhakumaruser

Endpoint Management Consultant specializing in Microsoft Intune, SCCM, and secure Modern Workplace for global enterprises.

India

Message

What I'm looking for

I’m looking to continue delivering secure, compliant endpoint management and Modern Workplace solutions—owning engineering from design to stabilization. I want a role where governance, scalability, and incident-ready reliability matter, and I can improve platform dependability and device onboarding.

I’m an Endpoint Management Consultant with 14+ years of IT experience, specializing in Microsoft Intune, SCCM (Configuration Manager), and Modern Workplace technologies. I build secure, scalable, compliant endpoint management solutions for global enterprise clients, including highly regulated Oil & Gas environments.

In my current role at HCL Technologies, I design, implement, and maintain Intune solutions across Windows, macOS, iOS/iPadOS, and Android. I lead end-to-end engineering—from requirements gathering and proof-of-concepts to pilot execution, production deployment, and stabilization—while supporting large-scale ecosystems of 80K+ devices across multiple platforms.

I also drive governance and security outcomes through capabilities like device compliance, application protection, CyberArk policies, and Microsoft Entra ID with Conditional Access. Previously, as an IT Ops Consultant, I implemented Microsoft 365 Defender and built Conditional Access and MFA protections, and I served as a Team Lead for NOC/SIEM-style operations—strengthening my focus on reliability, change control, and incident resolution.

Experience

Work history, roles, and key accomplishments

Current

Associate Consultant

Current

Hcl Technologies

Jul 2023 - Present (2 years 11 months)

Designed, implemented, and maintained Microsoft Intune solutions across Windows, macOS, iOS/iPadOS, and Android, including compliance, app protection, and application configuration. Led endpoint management initiatives in a co-managed environment using SCCM and Intune for large enterprise ecosystems (80K+ devices), and served as an L3/L4 escalation point for critical endpoint and mobility incidents

Microsoft Intune SCCM Conditional Access Microsoft Entra ID CyberArk Samsung Knox Mobile Enrollment (KME)Zero Touch Provisioning

IT Ops Consultant

Anya Consultancy Services

Jul 2021 - Jun 2023 (1 year 11 months)

Implemented security measures using Microsoft 365 Defender and created Conditional Access and MFA policies to defend against unauthorized access. Deployed Microsoft Intune for mobile device management and enforced Samsung Knox security controls, including performing Microsoft 365 Defender attack simulations.

Microsoft 365 Defender Conditional Access Microsoft Intune Endpoint Security Samsung Knox Attack Simulation

Team Lead - ITIS

SLK Software Services

Jun 2016 - Jul 2021 (5 years 1 month)

Led IT operations using network monitoring tools (SolarWinds, ManageEngine, PRTG) and implemented SIEM monitoring with Event Log Analyzer integrated with Kiwi Syslog to collect and analyze syslog, SNMP traps, and Windows event logs. Administered Tripwire Enterprise for file integrity monitoring, investigated security incidents using dashboards/reports, and supported BCP activities for SIEM/NOC mon

SolarWinds SAM NPM NBA PRTG SIEM Kiwi Syslog Tripwire Windows Event Logs NOC KIWI Syslog

Engineer - IMTS

Mindtree Ltd

Jun 2013 - Oct 2015 (2 years 4 months)

Configured and validated backend infrastructure across 150+ global sites to prepare for desktop/laptop migration from Windows XP/7 to Windows 8. Investigated and supported pre/post migration incidents (e.g., user profile corruption, folder redirection, and SCCM agent issues) and maintained project run books for approval.

Windows XP 7 To Windows 8 SCCM Agent Troubleshooting

Project Engineer

Wipro Technologies

Mar 2011 - May 2013 (2 years 2 months)

Provided tier 2 support for Microsoft Exchange, managing recipient objects and shared/resource mailboxes and distribution lists, including recovering deleted mailbox items. Monitored server infrastructure with Microsoft SCOM and supported Active Directory and DNS management while handling MDM-based service requests and incidents.